This Budget Car Rental location is highly praised for its exceptional customer service and helpful staff. Customers often mention Veronica and David as a team who go above and beyond to make the rental experience enjoyable. Veronica, in particular, is recognized for her professionalism, kindness, and calming presence, often receiving praise for her attentive and helpful attitude. The staff are described as friendly, welcoming, and making customers feel appreciated, creating a positive atmosphere that feels more personal than just a transaction. Many reviewers highlight the great condition of the vehicles and competitive rates, with some noting upgrades and smooth rental processes. Despite previous negative experiences at other locations, recent management changes have improved the service quality significantly. Overall, this location is recommended for its friendly staff, quality vehicles, and reliable service, making it a preferred choice for travelers seeking a stress-free rental experience.
They were pretty good even with some adversity, they got it straightened out and taken care of in a timely manner.
May 2025
It seems the perception of the counterhelp is determined by the availability of vehicles... One should know that there has been a rental car shortage across the country for quite some time if a vehicle is not available it's usually not because of the person at the counter...
November 2023
I absolutely love the customer service!!! Veronica definitely has a great team!!!
