Charlotte Mattress provides excellent customer service, with staff going above and beyond to help with the whole process from choosing a mattress to delivery and installation. Tina worked with customers, kept in contact, gave discounts on box springs, and delivered and set up mattresses. Juan and Win helped find exactly what customers were looking for. The owner is helpful and offers fair prices. Customers appreciated the help with the move-in process, providing three mattresses that sleep so comfortable. Service is fast, with many experiencing delivery and setup within an hour. Highly recommended for the best customer service.
Tina went above and beyond to help me with the WHOLE process! From choosing a mattress to the delivery and installation was some of the best customer service I've experienced in quite a while.
July 2024
Had a great experience with Tina. She was patient with us, answered all of our question, and once we settled on a mattress, she delivered it within a hour. Would recommend!
May 2024
TINA WORKED WITH ME KEPT IM CONTACT GAVE ME A DISCOUNT ON MY BOXSPRING DELIVERED IT AND SET IT UP ABSOLUTELY AMAZING HIGHLY RECOMMEND !!!!!
