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“Great experience and interaction with Mike. He’s a really professional and personable salesman who made my search for a box spring very easy. It was much needed for my transition to Charlotte from halfway across the country.”
“Today's visit was awesome. As a women sometimes we have to be very guarded when making big purchases but not here the gentle men was so kind a very pleasant to work with. I'll always come back here when in need of any beding.”
“Purchased a great mattress for a great price. Ian from sales assisted us and answered all our questions. We tried so many different mattress and landed on a great one.”
“I love the vibe as soon as you walk in the door. Arnold greeted us with such warmness and was a great help throughout the time I was there. Will be spending a lot of money in your store.”
“Best mattress buying experiance ever!
Desmond did a great job of understanding our needs and matching us with the best mattress. No pressure just responding to my needs! Thank you!!!”
“Michael Morrison is the manager you want to see when you visit Mattress Warehouse. He is patient, knowledgeable, not pushy, and very easy to work with. Michael has great customer service skills and was able to quickly asses our needs to offer the best products. We will be repeat customers!”
10AM - 8PM
12911 Walker Branch Rd, Charlotte
Mattress Stores
“Salesperson was quick, courteous and thoughtful. I wish the pillows had been available at the store but I should have them in a few days. The store also has a great selection to choose from.”
“Gabe was very very helpful in choosing a mattress with us. He explained all the differences with the mattresses and adjustable frame. We were thrilled when we left the store.”
“if I could give more stars great customer service.The two beautiful ladies this morning did a fantastic job.I will shop at their store forever as long as they are around because they really help my mother in a great way charm i can't ask for nothing else they really made my day ????❤️❤️”
“The representative who helped us, Kym, is a pleasure to work with! She is very personable, knowledgeable, and responded promptly to any messages. This is the 4th mattress we’ve purchased with her assistance, and I’ve already referred many friends and family to Mattress Firm.”
“Kym, my sales consultant, provided the absolute greatest purchasing experience. Authentically kind, joyful heart-forward helpful person, it was a honor to work with her! Buying a bed you love is such a gift in itself and her support was the gift that will keep on giving—especially during a time of ‘tis the season.
She helped to create what now will be a core memory for my life. I have my “firmest” Tempur-pedic bed, white glove delivery, in 2 business days. This has been my dream bed, since the time it was my responsibility, to purchase my own.
Not only is it to the season to be grateful she helped create a meaningful purchasing experience, helping me to find a bed through an existing outlet to accommodate my price range and could not be more grateful— bonus, location is a great, spacious demo room and look forward to saying hello to her again, she seems like a new, old-friend. Working with Kym—6 stars. ✨ ✨”
“Jim approached me with a friendly smile, was very attentive, and knowledgeable on a variety of mattress types . I highly recommend him for your mattress needs at Mattress Firm.”
“Derrick was the Rep working at the time and he was great. Helped me and my GF figure out how firm/soft we wanted her new mattress and found us a GREAT deal on a higher end mattress in the size we needed. The whole process was quick/easy!”
“Tyler was awesome. Not a high pressure salesman…rather a well informed, practical, knowledgeable mattress rep. We are confident in our purchase decisions because of him.”
“I stopped by Mattress Firm this morning to purchase a mattress and the experience from start to finish was excellent. Great customer service from Kumar. He was knowledgeable professional and worked with me to purchase a bedding package within my budget. There was no hard sell or pressure which made the experience even more comfortable and seamless. Thank You!”
“What a great experience. Dwayne took the time to go over everything I had questions about , and help me make an informed decision. Excellent customer service, he is a true asset to your company.”
“Couldn’t have more pleased Zach Ward was awesome and very helpful to us in choosing the perfect setup…no pressure and no up sell games.
If you’re looking for no nonsense help to buy a bed Zach is your guy! Skip the used car salesman attitude so many other stores have and go to Zach.”
“I've bought two mattresses from Dilworth Mattress Factory and both experiences have been great. The mattress is the best I've ever slept on and the delivery / customer service was above and beyond.”
“Tina went above and beyond to help me with the WHOLE process! From choosing a mattress to the delivery and installation was some of the best customer service I've experienced in quite a while.”
“First time visiting a Saatva showroom, this one in Charlotte. It was a very positive experience. Gil was exceptionally helpful. He did not try to “sell” us anything, rather he worked diligently to “help” us make the best decisions.”
“Steve was an amazing sales person. Not pushy, very friendly and helpful. We found great furniture and had a very good experience today. Lorraine was also extremely helpful with the finance department. Absolutely plan to return for our next furniture purchase and will definitely look for Steve to help us again. Thank you!!”
“Jasmaine was incredible! I walked in with only a rough idea of what I wanted, and she helped turn it into the perfect dresser. She went out of her way to find the best options—and even saved me some extra money. Highly recommend working with her for all your furniture needs!”
“I was initially expecting to just browse around but I ended up finding some great pieces. Quayvontae was also helpful in ensuring my vision came together for my new home. He was patient and took time to help with measurements. There was a particular couch that I fell in love with on the floor but unfortunately the configuration wouldn't go well with my living room layout. He was able to help me order the couch I wanted and reassured me he would look great in my living room. He was absolutely right. It arrived on Friday and I fell in love with it. Thanks again for all your help!”
“An excellent shopping experience! Very professional, knowledgeable, and genuinely nice people. We were in the market for a Palliser recliner. Although Relax The Back did not carry the model we needed, Nathan requested and received approval from his Home Office to order the chair the same day.
We had a small hiccup when the White Glove Delivery Team accidentally cut the power cord for the footrest. Dan immediately ordered a replacement power cord for us and the manufacturer sent it to our front door.
We highly recommend the Relax The Back Team!”
“Stark Carpet is wonderful! Many different types of carpet to choose from. Gorgeous area rugs in various price points. Cannot say enough good about Stark Carpet in Charlotte NC. We have the Australian wool sisal and absolutely love it. Had it stain treated. Kids dropped popsicle on the carpet (cherry red on wheat colored sisal). Stain came out! Cannot say enough good about the people and the carpet at Stark!”
“Great folks great prices. Got a wonderful, new scratch and dent double oven for 25% of the retail price. They came and installed as well. Refreshing to deal with such pleasant personalities. Check there before you buy anywhere.”
11AM - 7PM
1419 Eastway Dr, Charlotte
Mattress Stores
“This store is amazing. My sister found a very good deal for me and the employee was extremely accommodating when holding the price and mattress for me to come pay for. The customer service was outstanding. I had my mattress delivered at a very good price and he was ontime and super nice. I will definitely be recommending this place to everyone!!”
“I highly recommend Affordable Furniture and Mattress. The owner and his son were more than accommodating. I have been looking for months for a couch of a particular length and material that would fit in my room and not be distroyed by my cats. The owner listened to my concerns and was able to find a sofa that met all my qualifications. In addition, I was able to get the sofa within 2 business days of my order. I can’t say enough great things. The piece I bought appears to be of high quality and so comfortable. Thank you to Joel and his son, Jovell for such excellent service. Warmest regards, Carol Ranfone”
10AM - 6PM
3920 Sharon Rd #110, Charlotte
Mattress Stores
“Thomas went way beyond what he needed to do to take care of us providing information that we had not gotten from other sources and made our decisions so much better. We couldn't be happier with our Naturepedic products and the Charlotte, NC store, thanks to Thomas!”
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“Jim Downey and John assisted us with purchasing a mattress. They were very friendly and knowledgeable while providing excellent customer service. Highly recommend!”