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“Was greeted by John Chapman who was extremely charming, helpful, and knowledgeable. He helped me get what i wanted in a very quick and efficient amount of time. He is a great salesperson and enjoyed conversing with him.”
“Today's visit was awesome. As a women sometimes we have to be very guarded when making big purchases but not here the gentle men was so kind a very pleasant to work with. I'll always come back here when in need of any beding.”
“Great selection, great prices and very helpful team! Needed some new living room furniture and found the perfect set—-and they were even able to give me a great deal on it. Will definitely buy from them again.”
“Denver Mattress was fantastic! Ian welcomed us and oriented us to their showroom. After that, he let us browse at our own pace with a test pillow that had a disposable cover for sanitation. He was available to answer any questions but he didn't follow us around from mattress to mattress which I appreciated the distance to make decisions without pressure. There were multiple brands available but the Denver Matress brand was the most affordable, most models under $2,000 for a king. They were incredible quality equivalent to the $3,000 Helix Elite we tested at Mattress Warehouse earlier in the day.
Don't waste your time at Mattress Warehouse with overpriced mattresses or the original mattress factory where I could feel the springs under me. Just go to Denver Mattress to save time and money while still getting a quality mattress.”
“I love the vibe as soon as you walk in the door. Arnold greeted us with such warmness and was a great help throughout the time I was there. Will be spending a lot of money in your store.”
“Best mattress buying experiance ever!
Desmond did a great job of understanding our needs and matching us with the best mattress. No pressure just responding to my needs! Thank you!!!”
“I had a wonderful experience working with Michael to purchase a mattress for my guest room. He has a deep understanding of the products in store, and made many helpful recommendations without any pushy sales tactics. I will definitely be coming back in the future.”
“We had a great experience here! Josiah was FANTASTIC and spent a lot of time talking through different options and there was zero pressure to buy. He was genuinely interested in making sure we had a great experience and got the best deal. I have been to a few mattress firm locations and this one I keep returning too as the staff here are awesome. I would highly recommend Josiah and say that they are lucky to have such a wonderful staff member. He made all the difference to our experience. We ended up buying two Queen beds :)”
“My husband and I recently purchased a mattress from Mattress Firm, and we had an outstanding experience thanks to Kym Quinland at the Midtown store.
Kym was exceptionally helpful throughout the entire process. She took the time to understand our needs, explained the differences between the various mattress brands, and answered all of our questions with confidence and expertise. Her product knowledge made it much easier for us to choose the right mattress without feeling pressured.
If you’re shopping for a mattress, I highly recommend asking for Kym Quinland. Her professionalism, patience, and outstanding customer service made our experience enjoyable from start to finish. Thank you, Kym, for helping us find the perfect mattress!”
“I just want to say that I was so happy to meet Angela. She made my wife and I feel very good about our purchase of our two twin beds. She explained everything to us and answered every question that we had without any pressure, tell her thanks again for helping us.”
“I am very pleased with my experience at the Mattress Firm in Waverly. I had the pleasure of working with Ms. Jan Davies when selecting my mattresses. She is a very kind, patient, and knowledgeable sleep expert! She allowed me to take my time and process my choices with no pressure. Jan also knows what questions will help you find exactly what you want and need in a mattress. I highly recommend going to see her at the Waverly store. She is incredibly helpful.”
“Colby was a fantastic guy. Helped us through the entire process and helped us stay in our budget. Went through a great process of checking firmness first then asked us how we like to sleep and had us compare the specific mattresses that fit our criteria. He did a thorough job and my inlaws were impressed with the flow. Would definitely come back again.”
“I stopped by Mattress Firm this morning to purchase a mattress and the experience from start to finish was excellent. Great customer service from Kumar. He was knowledgeable professional and worked with me to purchase a bedding package within my budget. There was no hard sell or pressure which made the experience even more comfortable and seamless. Thank You!”
“We stopped by to look at a replacement for our 20+ year old Tempurpedic mattress.
Stephen was most helpful in answering all of our questions and making an appropriate recommendation.
Upon deciding on the right mattress, Stephen worked with us on pricing and terms to get a an offer and delivery schedule we couldn’t refuse.”
“I've bought two mattresses from Dilworth Mattress Factory and both experiences have been great. The mattress is the best I've ever slept on and the delivery / customer service was above and beyond.”
“Tina went above and beyond to help me with the WHOLE process! From choosing a mattress to the delivery and installation was some of the best customer service I've experienced in quite a while.”
“First time visiting a Saatva showroom, this one in Charlotte. It was a very positive experience. Gil was exceptionally helpful. He did not try to “sell” us anything, rather he worked diligently to “help” us make the best decisions.”
“This small furniture business is hands down the best in town. I recently moved to Charlotte and was furniture shopping for weeks. I visited all kinds of furniture stores, big chain and small businesses. But this store, and the owner Joel, is definitely a diamond in the rough. You will find all of the same furniture at all of these different stores, but this business will definitely have it priced cheaper, for the SAME brand and quality as the larger furniture stores. Please don’t be sketched out by the exterior of the business, you will miss out on saving a coin, and having some great furniture and awesome hospitality from Joel.”
“An excellent shopping experience! Very professional, knowledgeable, and genuinely nice people. We were in the market for a Palliser recliner. Although Relax The Back did not carry the model we needed, Nathan requested and received approval from his Home Office to order the chair the same day.
We had a small hiccup when the White Glove Delivery Team accidentally cut the power cord for the footrest. Dan immediately ordered a replacement power cord for us and the manufacturer sent it to our front door.
We highly recommend the Relax The Back Team!”
“Stark Carpet is wonderful! Many different types of carpet to choose from. Gorgeous area rugs in various price points. Cannot say enough good about Stark Carpet in Charlotte NC. We have the Australian wool sisal and absolutely love it. Had it stain treated. Kids dropped popsicle on the carpet (cherry red on wheat colored sisal). Stain came out! Cannot say enough good about the people and the carpet at Stark!”
“Quay was an amazing salesperson. He was personable, educated, and very easy to work with. He greeted me with a smile, he was patient and gave exceptional customer service from start to finish. If you are looking for a great furniture shopping experience come to Rooms to go outlet and ask for Quay.”
“You can’t ask for better customer service or a better product! We’ve had ours for a few weeks now and we’re sleeping great. Tomasz was extremely knowledgeable and happy to swap out the different layers multiple times until we got the perfect setup!”
11AM - 7PM
1419 Eastway Dr, Charlotte
Mattress Stores
“This store is amazing. My sister found a very good deal for me and the employee was extremely accommodating when holding the price and mattress for me to come pay for. The customer service was outstanding. I had my mattress delivered at a very good price and he was ontime and super nice. I will definitely be recommending this place to everyone!!”
“Carmen was absolutely wonderful! She greeted us, walked us through things, and was not overly pressuring. We did end up buying a couch and she was so sweet the whole time! A true asset to this store.”
“Great folks great prices. Got a wonderful, new scratch and dent double oven for 25% of the retail price. They came and installed as well. Refreshing to deal with such pleasant personalities. Check there before you buy anywhere.”
“Thomas went way beyond what he needed to do to take care of us providing information that we had not gotten from other sources and made our decisions so much better. We couldn't be happier with our Naturepedic products and the Charlotte, NC store, thanks to Thomas!”
“I just placed an order with this company with express shipping. I need the items ASAP. I emailed them to confirm I could get them on time. They emailed me back within minutes and informed me they would get the order processed and over to shipping! Wonderful service!”
“This place is amazing ! Tim provided wonderful customer service. They were able to deliver my furniture during the timeframe we agreed on. I lived an hour away from the store. The person that delivered my furniture placed it exactly where I wanted it, then put the sectional together and arranged the pillows in the correct order. I will definitely order more items from this location!! They have the best deals on furniture and the quality is amazing !!!”
“We are beyond pleased with the service plus furniture purchased . They made the total process fast &:easy . Will delivered & assembled everything with care . Thanks you guys .”
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“I came in to to the store to test matresses, as I had been struggling to decide what I wanted due to the amount of difference choices online. Hayden showed me all the different choices and I was able to decide and buy in the same visit. Thanks for your assistance!”