Mattress Firm South Boulevard is a store dedicated to helping customers find the best sleep solutions. The store’s staff, especially the Sleep Experts®, are highly trained, spending over 200 hours to understand their products and assist customers effectively. Customers often praise the friendly and helpful service they receive, with sales associates like Jim Downey and Jon being highlighted for their knowledge, professionalism, and personable approach. Many reviews mention the staff’s ability to guide customers through testing mattresses, explaining options, and finding the right fit without feeling pushy. The store offers a variety of top brands, including Sealy®, Tempur-Pedic®, Sleepy’s, and Serta®, with a focus on providing good value through low prices and special deals. Customers also appreciate the convenience of delivery options and the confidence of the 120 Night Sleep Trial®. Overall, the store provides a positive shopping experience, with attentive staff dedicated to making sure each customer leaves satisfied and with the right mattress for their needs.
I had a great experience with Jim Downey. He was very knowledgeable and such a great help! 10/10
July 2026
This was my first time buying a mattress and Jim Downey was so helpful and nice! Would recommend if you are looking for mattress and need someone knowledgeable!
July 2026
Excellent customer service between both on the phone with Jon and in store with Jim. Got a great priced mattress on the 4th of July sales!
