Charlotte Running Company - Promenade provides an excellent customer experience with friendly, knowledgeable, and attentive staff. The team is extremely helpful, offering expert analysis of a runner's gait to find the perfect shoes. They serve customers with excellence and go above and beyond to correct issues, demonstrating top-notch customer service. The store is a great place to grab race fuel like GU Gels and CLIF Chew Bloks, with staff willing to track down specific items from other locations. Online orders are filled very fast, sometimes with pleasant surprises like shoes on sale. It is a highly recommended go-to place for all running needs, from newbies to seasoned runners, ensuring every customer is advised with knowledge and care.
Amazing service! Phillis was so helpful, friendly, and knowledgeable about a multitude of information with every shoe she recommended me. By far the best experience I’ve ever had with buying shoes. I would give more than 5 stars if I could. Highly recommend to all!
May 2024
Excellent products supported by knowledgeable and friendly staff.
May 2024
Had the best experience at this location. Staff was so friendly and knowledgeable. Ty analyzed my gate and had me in the perfect running shoes so quick and she was a joy to work with. Will definitely come back for all of my running needs.
