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September 2021
Horrible customer service! As a former employee of Chase I know how a branch is supposed to work. This is not the right way. Your staff does not have the proper training to service your clients. Wait times are extreme and empathy is minimal.
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May 2021
So glad to have a Chase bank in Charlotte!!!!! Everyone is super helpful and friendly. 10 out of 10 on service
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April 2021
Please please fix whatever issue you guys are having with the atm. I’ve been to these location on several occasions and I’m unable to deposit cash, get cash or deposit a check. I shouldn’t have to go 12 extra minutes out of my way or go to an ark that charges me a fee when I live right across the street.