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“Came in for a last minute cashier check. Was in and out with great customer service. A man named Ray and another young lady helped me out. Definitely will come back if I need to!!!!”
“Thank you sooooooo much to the ladies of the Woodforest on S.Tryon. What started as just a simple stop to the the bank for a cashier’s check (non customer) to me opening a new account and learning about the history of the bank, all the community work they do and me getting information to non profit businesses in the area since im new to the area. Thanks again Sikani and the other ladies I truly appreciate you all”
“First time to this branch and didn’t know that it was by appointment only. Martha Conners asked me questions at the door and asked if I could come back 30 minutes later and she would help me. And she did! She was professional, courteous, and kind. She gave me her card so I could make an appointment next time around. Thanks for making my day!”
“✨Im So Impressed With Kani And Erica Are Great Helpers.👍 Very Kind With Me And Quick To Resolve My Problem With My Card... Thank You So Much Girls ...❤”
10AM - 6PM
3850 E Independence Blvd, Charlotte
Banks
“The banker here at Woodforest did a fantastic job he was courteous he was kind and he was very very helpful and we do appreciate him and we do give him five stars”
“Always professional and friendly, Josh Lavere is also attentive and knowledgeable. I have been a member for over forty years and I would highly recommend him for all your banking needs. I have never felt the need to look into other financial services and I know that my interests are in good hands.”
9AM - 5:30PM
3921 Tuckaseegee Rd, Charlotte
Banks
“I had the pleasure of getting help from Barry during my loan process. He was nothing but amazing. He was very professional, responsive and super helpful to all of my many emails and questions. There wasn’t anything about the whole process that was difficult or complicated. Barry made it very smooth and easy, which I really appreciated. Those that I spoke to over the phone with questions in the beginning of the process were kind and super helpful as well! CTFCU without a doubt lives up to the expectation and all of their many great reviews.”
9AM - 5PM
1915 Back Creek Dr, Charlotte
Banks
“6/7/2026 I would like to thank Veronica Lopez, Melanie Scales, Meranda Groce, Kay Kurfees and Katy Bartley for taking the time the patience, walking me through and assisting me in refinancing
some loans to get a better interest rate and pay them off in a timely manner. When you enter the bank you are always greeted with a smile and directed where you need to go. I have never seen such excellence in customer service my entire life.
Thanks to you all and Blessing to you all. Sharron
A few weeks ago I had some questions. Ms. Cassandra assisted me. Today more questions and one of the tellers Ms. April assisted me. They both took the time to explain things to me and both were professional, patient and kind. Thanks Ladies”
“My experience was every bit of AWESOMELY AMAZINGLY TERRIFIC LOVING WONDERFUL, HUMBLE SWEET KIND CARING COMPASSIONATE PATIENT ATTENTIVE. I would not go anywhere else, I'm glad that I have become a member, and this is why above, and everyone should join SKYLA CREDIT UNION”
“Mary Anne Thomas has been excellent in aiding my company in considering a bank transition with Pinnacle. Her responses are prompt, knowledgeable, and accommodating.”
“I finally moved all my money into Sharonview's Jumbo Money Market after speaking with Jared at the Carmel branch a while back. Maddi helped with with the transaction. Something I should have done a long time ago! What great customer service from the Carmel Branch! Thank you Jared and Maddi!
Roger Fridley”
9AM - 5PM
1300 Baxter St Suite 170, Charlotte
Banks
“I went with PNB for my first auto loan, and Kendrick was very helpful and broke everything down for me step by step. The whole team was very welcoming and had great energy. The customer service was unmatched!”
9AM - 5PM
2400 South Blvd Ste 102, Charlotte
Banks
“Anthony and Alex are top tier, they are very helpful. They assisted my wife and I with a car loan. Everyone at the branch is very friendly and welcoming. Highly recommend!”
9AM - 5PM
15025 Ballancroft Parkway, Charlotte
Banks
“Natalie really goes out of her way to welcome clients. She recognized me by my voice ( we only talked once ) and the final steps of my car purchase seamlessly effortless.
She emphasized that their employees are all cross trained to do any task their clients need them to do. Please check out pinnacle.”
8:30AM - 5:30PM
10120 Couloak Drive, Charlotte
Banks
“Stopped by the State Employees’ Credit Union on Couloak Dr to make a car loan payment—super easy process. The bank was really clean, and the people there were so nice and helpful. I was in and out quickly. Great service all around!”
8AM - 5PM
2121 Commonwealth Ave, Charlotte
Banks
“The people writing the bad reviews evidently have never been to my Credit Union. I have been a member so long my account # is a single digit. Lisa and all the ladies have never treated me in any way other than fantastic! C. Lee Abernethy III”
“Truliant has been my bank of choice for more than 15 years. They have always been warm and caring. My last visit was a particularly memorable visit because they were responding to an inquiry of a possible fraud to one of my cards. Thank you Truliant for your suggestions!”
“I’ve been a customer at Piedmont Advantage credit Union for quite sometime and I can see and feel the difference of how you are treated ever since Mary Vitale has left. Miss you Mary”
“When I first arrived, I was feeling a little defeated at cashing a check but Mrs.Felicia was my angel. She listened, expressed gratitude, and granted grace. She was so patient and extremely helpful! The staff members were very welcoming & friendly as well. I will definitely be back to bank with Pinnacle!”
9AM - 5PM
5301 Wilkinson Blvd #1103a, Charlotte
Banks
“They have great customer service and everyone there is very polite and very knowledgeable and get things done quickly and efficiently. Even though they were closing they still let me in and gave me the best advice and help and open my account. I recommend everyone to go get your bank account done there.”
“I've been banking with Skyla for years now and have found their service to e amazing. I recently did a new car loan with them and the process was so simple. Would highly recommend!”
“I left a previous google review about this bank concerning the university area, which was horrible!!! But David Barragan on S.Kings Drive, took great care of me! My account was blocked because they needed more than two forms of ID which is ridiculous! To me, the first location I went to couldn’t help me! But David took care of it within 15 minutes”
“I've only had great experiences banking with M & F, the staff is very helpful and courteous; the teller is exceptional! As well as Kim, the bank manager 5*****”
9AM - 5PM
4530 Park Rd UNIT 110, Charlotte
Banks
“We have had the most superior customer service at this Truliant! Every employee has been friendly and helpful throughout each of our transactions for the past 8 years. Catherine is a superstar! She helped us to open our account years ago and today made getting a car loan seamless and very easy. We highly recommend them all for their professionalism and excellent customer service.”
“I’ve had a very positive experience banking with United Community Bank. From opening my account to handling everyday transactions, everything has been smooth and efficient. The staff is knowledgeable, professional, and always willing to help with any questions.
What stands out most is their customer service — wait times are minimal, and issues are resolved quickly and clearly. Rene, Alyssa, Daniel and Leslie always make my day with how kind and helpful they are! They are the best bankers I have ever encountered.
I also appreciate the transparency in fees and the variety of account options available, whether for personal banking, savings, or loans. It’s clear that they value long-term customer relationships.
Overall, I highly recommend United Community to anyone looking for a trustworthy, modern, and customer-focused bank.”
“First Horizon definitely have the Big Bank Convenience with small bank connection! They treat each customer as a family member. We are fortunate to have our Matthews NC branch to have the best Bank Manager with Ms. Whitney Myers. Love our banking relationship!”
“I have the pleasure of knowing Gina Jordan from First Citizens Bank not just as a banker, but as a remarkable person and fellow member of BNI Providence Business Partners. Gina has been an unwavering supporter of my nonprofit, Planet Improv, providing both emotional and financial backing that has made a significant impact on our mission.
Empathy and Support: From the very first interaction, Gina stood out for her genuine empathy. She understands the challenges faced by nonprofits and has always been there to lend a listening ear and offer advice. Her ability to connect on a personal level sets her apart in the banking world, making her not just a financial advisor, but a trusted friend.
Professional Excellence: Gina is not only compassionate but also exceptionally knowledgeable. She has provided invaluable insights into financial strategies that have helped Planet Improv thrive. Her professionalism and expertise in banking have been crucial in guiding us through various financial decisions, ensuring we maintain a healthy financial foundation for our organization.
Dedication to Community: What truly impresses me is Gina's dedication to the community. She believes in the power of giving back and is willing to go above and beyond to support local initiatives. Her involvement with BNI and her commitment to helping others is a testament to her character.
Conclusion: If you are looking for a banking partner who truly cares about your success, I wholeheartedly recommend Gina Jordan at First Citizens Bank. She is an exceptional professional and an even better human being. Thank you, Gina, for your unwavering support of Planet Improv and for making a difference in our community!”
“I just wanted to share my experience at the bank of America on Independence blvd. Laura, who remembered me from a previous visit was so attentive, friendly and sweet. She was able to have someone to help me even when they were about to close. And then Jazmyn help me with the rest of my business. Also impecable service not to mention, her energy, smile and attention to detail. Delighted to write this review for such Delight people! A of 10 of 10.”
“I have to leave a review of my experience working with the mortgage department at this location. Brian Jones and Christy Wallace provided the upmost care and attention with my loan application and process. They excelled in every way possible and provided me with answers to all my possible problems and questions I had. They were extremely professional and courteous and it seemed at least to me that they put me first every step of the way. I would definitely recommend working with them and I have. I was able to purchase my house in a months time from the first interaction to signing day thanks to them and my amazing realtor Keila Feaster who connected me to SouthState and Brian and his team. They were very knowledgeable and they do this day in and day out and are happy to get you in a home. I gotta say that I will definitely be looking forward to the day I purchase another home and work with Brian and Christy again.”
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“It was my first time going to Woodforest bank and I had an amazing experience with Shantae. She was personable, helpful and attentive to my needs. Highly recommend!”