This CVS location is highly praised for its friendly staff, excellent customer service, and clean, well-stocked store. Customers often mention how the staff, including pharmacy team members like Terry and others, are kind, knowledgeable, and willing to help with prescriptions, pricing, and questions. Many appreciate the store's welcoming atmosphere, with employees who remember customers and make each visit pleasant. The pharmacy team is especially noted for working with customers to get the best prices and offering thorough assistance. The store itself is described as large, clean, and easy to navigate, making shopping a positive experience. Customers also highlight the helpfulness of staff members like Michael, who assist with photo printing issues, ensuring a smooth process. The store carries unique items such as Russell Stover jelly beans, which are hard to find elsewhere and are enjoyed as special treats at affordable prices. While some reviews mention minor issues like messiness or difficulty finding certain items, these are overshadowed by the overall excellent service. Many visitors express trust and satisfaction, noting that their experiences here are far better than other CVS locations they have visited. Overall, this CVS is seen as a neighborhood-friendly, welcoming, and reliable store with a dedicated team that makes shopping and pharmacy visits enjoyable.
What’s the purpose of having physical stores if everything is locked up? I know it’s not CVS fault but please get better security to prevent thieves from ruining customers in person experience.
January 2025
Terrible customer service at the pharmacy. The pharmacy staff are rude and short with customers, did not verify the current address or insurance and when calling to correct information, they said "you have to come in". I've worked at CVS in the past, I know that is totally untrue. I will be reporting this to corporate.
November 2024
Lack of customer service - store is open refusing to answer calls sending to voicemail