Enterprise Rent-A-Car
Enterprise Rent-A-Car,
Car RentalHours:
7747 University City Blvd, Charlotte NC 28213 Hours
About Enterprise Rent-A-Car
Enterprise Rent-A-Car on University City Blvd. in Charlotte, NC provides easy and stress-free rentals for customers needing a vehicle. The location offers a wide range of vehicles, flexible rental options, and efficient service. Many customers report a really great experience, noting the process of picking up the car was smooth and the employees were very friendly, helpful, and provided excellent customer service. The ease of online booking is also appreciated. However, some issues with billing and early returns have been noted. A few customers were not happy about not receiving an immediate credit for returning a vehicle early, and one experienced a large pending charge on their card that was later corrected. While follow-up from customer service on specific refund amounts can be slow, one customer confirmed that a call to Enterprise successfully resolved an overcharge for an extra rental day. Overall, the location is recommended for its friendly service and efficient rentals, despite occasional billing process frustrations.
Most Recent Reviews
February 2022
I experienced the BEST customer service ever, I was taken care of in the BEST Manner, If you happened to go to this place ask for Allie Williams her customer service is THE Best she is such a kind, soft spoken woman, she was very helpful to me thanks again Allie for your support.
May 2026
Staff was friendly explained everything I was in and out in less than 15 minutes even picked me up from body shop. Returned rental early car rep was able to prorate the time got in and out in less time dropped off at body shop very professional. Only thing was previous renter smoked in car otherwise great experience would...
read full commentMay 2026
I always rent from Enterprise they are always friendly, professional and provide incredible service everytime.
They work as a team and acknowledge you when you are a regular.
The team at 7447 University are the best.
I recommend them to my friends and family in a heartbeat 💓
More Comments(220)
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