Extra Space Storage on 10140 S Tryon St in Charlotte, NC offers a large selection of storage units, including drive-up, climate controlled, and non-climate controlled options. The facility features exceptional security, electronic gate access, a manager living on site, and convenient amenities like wide drive aisles, parking, and golf carts. The staff is known for being helpful, kind, professional, and polite, providing immediate, honest, and genuinely helpful assistance. Customers report smooth transactions, great customer service, and reasonable prices. The experience is described as easy, hassle-free, and committed to cleanliness and exceptional customer service.
My fiancé and I came to look at a small storage unit. Ms Kelly was so sweet, kind and very knowledgeable! She made us feel welcomed and she helped us pick out the perfect unit for our needs! So glad we picked Extra Space Storage.😌
September 2025
Kelly was so kind and professional, never gave us a hard time, and no run arounds. She helped me and my fiancé get a storage that we needed. Even guided us and gave us a preview on which size fits our needs. We appreciated her guidance and time to answer our questions.
September 2025
Great customer service. Al showed me where I needed to go also how to use the app
