FedEx OnSite, located inside a Walgreens, offers convenient pick-up and drop-off services for FedEx Express® and FedEx Ground® shipments. Customers can easily handle returns and utilize the FedEx Hold at Location feature for package pickups. Reviews highlight the professionalism and helpfulness of the staff, with specific praise for employees like Ana and Harold, who provide friendly and knowledgeable assistance. Many visitors appreciate the convenience of the location and the ease of using the services. However, experiences can vary. One customer reported a negative interaction with an employee, noting a lack of friendliness and professionalism, which was disappointing compared to previous visits. Despite this inconsistency, overall feedback indicates that the store usually maintains a high standard of customer service. The combination of helpful staff and convenient services makes this FedEx location a popular choice for those in the area.
Delighted with the attention and kindness of Guisell, super attentive and very nice with the attention
November 2023
I've come to this FedEx numerous times and the staff is always professional and knows exactly what I need. My newest visit involved Ana. She was very sweet and walked me through how to use the printer for my copies. Very sweet. When I need FedEx I always come to this location. The guys in there are great as well.
September 2022
I have never sent a fax in my life but I had to today and Harold, who had to be nearly half my age, was extremely knowledgeable and friendly and helped me send the fax quickly and easily. I would recommend this location to anyone working in uptown because it is conveniently located and exceptional customer service.