The FedEx Ship Center on Wendover Road in Charlotte provides shipping services, packing supplies, and boxes. Customers can have shipments held for pickup or schedule residential deliveries. The location offers cost-effective expedited, standard, and economy shipping options, with FedEx Ground noted for its speed. Reviews highlight that the staff can be friendly, efficient, and willing to go the extra mile, with specific praise for employees who provide excellent and awesome customer service, assist with printing documents, and help ensure timely package pickups. The center is described as well-organized with self-service kiosks, and it is often seen as a reliable lifesaver for shipping needs with a commitment to timeliness. However, some experiences note that while staff is not rude, their personalities can sometimes eclipse their training. The physical location presents challenges, including numerous steps to climb at the entrance. The waiting area has limited depth, and motion-detecting doors are accidentally triggered often, partly due to shrubbery that attracts bees in summer. During busy times, having only one employee available can be problematic for customers needing assistance.
