The UPS Store #7171 in Charlotte is known for its professional and friendly service. The staff are helpful, kind, and go above and beyond to assist customers with packing, shipping, and other services like printing, notary, shredding, and faxing. The owner is a strong leader who trains employees well, creating a respectful and efficient team. Customers appreciate the knowledgeable and dedicated team members who ensure smooth experiences, whether for sending packages, consolidating documents, or handling returns. The staff's kindness and professionalism make the store stand out, providing excellent customer service. Overall, The UPS Store in Charlotte is a reliable and welcoming place where customers receive expert assistance and personalized care.
Wonderful staff that go above and beyond. Truly great service! Will be back to this location and recommend to others.
May 2026
Great location and service. 15 min parking spots for quick in and out. And talk about customer service. I showed up with a return when the store was closed on a holiday and the owner happened to be in the store catching up on stuff and he unlocked the door to take care of me. Thanks so much.
May 2026
Nina was so patient with me on a couple returns where the return numbers, etc were difficult for a senior citizen!!! Thank you.
