Alex was accommodating, great at multi tasking with myself, and another customer, patient and friendly. He deserved a a raise and a higher position a week ago. It was the best experience at a bank I’ve had in my 32 years
May 2021
I live in Shelby and cannot EVER get my bank to answer the phone. I'm only able to transfer money over the phone, so I call 2-3 times a month. Well, I called this branch and beleive i spoke to the Branch Manager. He was amazing. 2nd ring, he picked up and was absolutely a pleasure to talk to. Thank you so so much.
November 2020
This kind of courtesy and appreciation is why iBANK with Fifth 5/3!!! This act of kindness does not go unnoticed!!! My wife and I appreciate this! Thank you!
Fifth Third Bancorp is a diversified financial services company headquartered in Cincinnati, Ohio. The Company had $144 billion in assets and operated 1,191 full-service Banking Centers, including 94 Bank Mart® locations, most open seven days a week, inside select grocery stores and 2,541 ATMs in Ohio, Kentucky, Indiana, Michigan, Illinois, Florida, Tennessee, West Virginia, Pennsylvania, Missouri, Georgia and North Carolina. Fifth Third operates four main businesses: Commercial Banking, Branch Banking, Consumer Lending, and Wealth and Asset Management. Fifth Third also has a 18.3% interest in Vantiv Holding, LLC.