Firestone Complete Auto Care has been serving the community since 1926 and offers a comprehensive range of vehicle services in Charlotte, NC, at 3728 W W.T. Harris Blvd. Customers appreciate the variety of services available, including tire sales, maintenance, and repairs for all makes and models. Many reviews highlight the promptness and efficiency of the staff, particularly for services like oil changes, which are often completed faster than expected. While some customers experienced minor inconveniences, such as delays in service, the team's dedication to customer satisfaction is evident. One reviewer noted that despite a scheduling issue, the staff ensured that their vehicle was taken care of promptly the next day. Additionally, the friendly and accommodating demeanor of employees, particularly a mechanic recognized for his excellent customer service, has left a positive impression on visitors. Customers also expressed gratitude for the honesty and support they received, especially when dealing with past service issues at other locations. Overall, Firestone Complete Auto Care is recognized for its reliable, affordable auto care and commitment to getting vehicles back on the road efficiently.
The staff was very friendly. The staff went above and beyond to make sure the issues were taken care of.
May 2024
I needed an oil change quick and called to see if they would be able to take me as a walk-in. They were able to take my car as a drop off and quoted a 2-4 hour completion window, which was good with me. They completed the work in just under an hour, which was amazing.
May 2024
If you need help with anything I recommend angel he was a great help and his customer service is unmatched !!
