Firestone Complete Auto Care has been serving the community since 1926 and offers a comprehensive range of vehicle services in Charlotte, NC, at 3728 W W.T. Harris Blvd. Customers appreciate the variety of services available, including tire sales, maintenance, and repairs for all makes and models. Many reviews highlight the promptness and efficiency of the staff, particularly for services like oil changes, which are often completed faster than expected. While some customers experienced minor inconveniences, such as delays in service, the team's dedication to customer satisfaction is evident. One reviewer noted that despite a scheduling issue, the staff ensured that their vehicle was taken care of promptly the next day. Additionally, the friendly and accommodating demeanor of employees, particularly a mechanic recognized for his excellent customer service, has left a positive impression on visitors. Customers also expressed gratitude for the honesty and support they received, especially when dealing with past service issues at other locations. Overall, Firestone Complete Auto Care is recognized for its reliable, affordable auto care and commitment to getting vehicles back on the road efficiently.
Extensive service was performed for a reasonable price and done well. I drove away and the car drove like it did when I first got it. It was quiet powerful and performed at its best. Thank you Firestone
July 2026
It’s the only place I go for repairs. The men are always pleasant and courteous.
June 2026
Justin at Firestone was absolutely amazing! He took the time to explain everything in detail and made sure I understood exactly what was going on with my vehicle. He was extremely knowledgeable, patient, and never once made me feel pressured into purchasing services I didn't need.
