Mavis Tires & Brakes is recognized as one of the largest independent multi-brand tire retailers in the United States, offering a range of automotive services including brakes, alignments, oil changes, and more. Customers appreciate the large selection of tires, which come with a price match guarantee. Reviews highlight the professionalism and kindness of the staff, particularly mentioning employees like Brandon, Drew, and Joshep for their efficient and friendly service. Many customers express gratitude for not being upsold on unnecessary services, emphasizing the cost-effective solutions provided. While there was a concern regarding wait times, the management, particularly Joseph, proactively addressed the issue with an apology and offered suitable alternatives, demonstrating a commitment to customer satisfaction. This responsiveness helped turn a disappointing experience into a positive one, with customers appreciating the follow-up and resolution. Overall, Mavis Tires & Brakes in Charlotte, NC, is recommended for its dedicated staff and reliable services.
Kevin help me out and was great with explaining the issues I was having with my car. Very glad I got him to help me out today.
January 2026
My experience has been great going to this location for my car needs. Kevin and Octavia were extremely helpful and knowledgeable without upselling so much. I will be going back!!
January 2026
Awesome team! Came for inspection and they got me in and out in a flash. Octavia was very hospitable and helpful.
