Hertz Car Rental - Charlotte - North Tryon Street
Hertz,
Car Rental
Hours:
5010 North Tryon Street, Charlotte NC 28213
Hours
About Hertz Car Rental - Charlotte - North Tryon Street
Hertz Car Rental at Charlotte - North Tryon Street is highly praised for its friendly and professional service. Customers appreciate how smooth and hassle-free the rental process is, with cars that are clean, well-maintained, and ready on time. The staff at this location, including the branch manager and team members, are known for their professionalism, responsiveness, and willingness to go above and beyond to assist customers. One customer highlighted how the team, especially a staff member named Jeren, worked efficiently to help them get the right car, even driving them from another location as a courtesy. Another reviewer praised the exceptional customer service provided by Tyshawn, who answered all questions patiently and made sure everything was clear, leaving customers confident and satisfied. The team’s dedication to customer care is evident, with some customers mentioning how staff members quickly resolve issues, such as exchanges or booking adjustments, and show genuine patience and kindness. The location also offers a wide selection of vehicles, including luxury cars, SUVs, EVs, vans, and trucks, catering to different needs. Customers value the attention to detail, fair pricing, and the effort made to ensure a positive experience. Overall, Hertz at North Tryon Street is recognized as a well-run, customer-focused rental agency where staff members are committed to providing excellent service, making it a trusted choice for car rentals in Charlotte.
Most Recent Reviews
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September 2026
I forgot the name of the manager there to shoutout, but he got me on the road with an EV rental despite my predicament of having my audi sq5 break down while I was visiting from Richmond can’t shout them out enough, super helpful and empathetic to my situation
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September 2025
Jay is very friendly, kind, and attentive to concerns. Thank you!
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August 2025
The guy in front desk is amazing.
He’s probably new hire
More Comments(129)
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Charlotte, North Carolina