Lowe’s is the go-to place for all home improvement needs in Charlotte, NC. Customers frequently visit for DIY projects and rental property management. The staff at this location is consistently friendly and helpful, with specific praise for employees like Micheal in lumber and Byron in flooring, who provide exceptional service. Many shoppers appreciate the store's cleanliness and the overall pleasant shopping experience. The Pro Services department is noted for efficient assistance, allowing customers to get back to their projects quickly. While the store offers a good selection of gardening supplies and flowers, there have been some concerns about the lumber section's availability of help. Additionally, customers have mentioned that bike racks are often blocked, making it inconvenient for those who cycle to the store. Despite these minor issues, the store remains highly recommended for a hassle-free shopping trip, with additional parking available on the roof for busy times.
