O'Reilly Auto Parts in Charlotte, North Carolina is a reliable and customer-focused store that provides a wide range of auto parts, tools, and accessories. Located at 6505 Old Statesville Road, the store offers free services like battery testing, wiper blade and bulb installation, fluid recycling, and check engine light testing. They also resurface brake rotors and drums, and have a free Loaner Tool program with a refundable deposit. The store is praised for its knowledgeable and helpful staff, who are always willing to assist customers in finding the right parts for their vehicles. Customers have highlighted the exceptional service they've received, with employees going above and beyond to ensure a positive experience. From replacing wiper blades to helping with battery replacements, the team at O'Reilly Auto Parts #2115 is dedicated to providing excellent customer service. While the majority of the reviews are positive, there is one employee who has been reported as less than helpful. However, this appears to be an isolated incident, as the overall feedback for the store is overwhelmingly positive. With over 6,000 O'Reilly Auto Parts stores across the US, customers can always find a convenient location to meet their automotive needs. Whether you need a new car battery, an air filter, or just a friendly face to help with a repair, O'Reilly Auto Parts #2115 is a reliable and customer-focused destination.
I was assisted with my battery replacement. Wonderful service especially with me only able to come after dark. I do not remember his name but it was an elder black man with a blue car.
December 2025
Top in class customer service. Very helpful. Friendly and provided exact parts I ordered. Highly recommend!
December 2025
I had to have my battery replaced, while still under warranty, and Jason and Jan were very helpful and easy to work with getting my old battery swapped out for a new one. I’ll definitely be back to this location based on the great customer service and friendliness of these two, and would recommend to others!
