O'Reilly Auto Parts store #4683 in Charlotte provides parts, tools, and accessories along with helpful store services. These include free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. The location also resurfaces brake rotors and drums and offers a free Loaner Tool program. Customer reviews consistently highlight the store's awesome and incredible customer service. Staff members are described as super helpful, friendly, and kind, often going out of their way to provide great advice and correct information. They listen to requests and work diligently to serve customers, even during tough replacements or unexpected car issues. The team's willingness to help during difficult personal situations makes the process an amazing experience for customers. The store is noted for having the needed quality parts about ninety percent of the time. A major convenience is its operating hours, being open until 10 p.m., which is frequently appreciated for dealing with unexpected problems. The overall sentiment from reviews is that a visit is always a great experience, with highly deserving staff who provide exceptional service.
Good customer service. They are attentive & professional. In addition, They have a wide selection to choose from with fairly economical prices.
February 2024
Always a great experience with this store. Today I needed a battery replacement and although it turned out that they could not help me due to the manufacture requirements for VW to replace it, they were super helpful and gave me great advice to take care of it. thanks!
November 2023
Needed a particular part for my Chrysler 200 ...they had it on hand and was able to get it up and running again
