AutoZone Auto Parts in Matthews, NC is a trusted retail store offering a wide range of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. Customers consistently praise the friendly and helpful staff for providing excellent customer service. Several reviews highlight quick and efficient assistance, with staff members like Shamelle and Stan going above and beyond to help customers with their needs, whether it’s installing a new battery in less than ten minutes or helping to install headlights. One customer shared a memorable experience where a staff member, Stan, assisted in changing a flat tire late at night, providing tools and support with a calm and friendly attitude, restoring their faith in good customer service. The store is noted for creating a positive atmosphere, making customers feel valued and supported. Many appreciate the store’s helpfulness compared to other auto parts stores they have visited, with staff showing genuine kindness and readiness to assist in emergency situations. Overall, this AutoZone location stands out for its helpful staff, quick service, and a welcoming environment, making it a go-to place for auto parts and car-related assistance in Matthews, NC.
Great store with a wide selection of products! I can always find exactly what I need right away without having to wait or order anything. Super convenient and reliable every time I visit.
February 2026
Charles went above and beyond to get me back me on the road. I appreciate it him he deserve acknowledgment 💪🏿
February 2026
Antwan Hernandez was awesome! So polite and experienced in helping me purchase key fobs and replacement wipers for my F150 1999 truck. 💙 Grateful to have “old fashioned “ service and attention when visiting in a store! Love my local AutoZone!!!🚙
