O'Reilly Auto Parts store #4683 in Charlotte provides parts, tools, and accessories along with helpful store services. These include free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. The location also resurfaces brake rotors and drums and offers a free Loaner Tool program. Customer reviews consistently highlight the store's awesome and incredible customer service. Staff members are described as super helpful, friendly, and kind, often going out of their way to provide great advice and correct information. They listen to requests and work diligently to serve customers, even during tough replacements or unexpected car issues. The team's willingness to help during difficult personal situations makes the process an amazing experience for customers. The store is noted for having the needed quality parts about ninety percent of the time. A major convenience is its operating hours, being open until 10 p.m., which is frequently appreciated for dealing with unexpected problems. The overall sentiment from reviews is that a visit is always a great experience, with highly deserving staff who provide exceptional service.
Visited this location today and Cochran saved me from a costly mistake by double checking my intended purchase. Big thank you to him for his assistance!
July 2025
The people in this store could not be nicer or more helpful. You have converted me from an AutoZone guy. I'll drive a little further out of my way to come here from now on.
June 2025
I had the pleasure of being served by two individuals that were very professional very helpful and very knowledgeable I was given their undivided attention I will return as well as share
