O'Reilly Auto Parts store #4683 in Charlotte provides parts, tools, and accessories along with helpful store services. These include free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. The location also resurfaces brake rotors and drums and offers a free Loaner Tool program. Customer reviews consistently highlight the store's awesome and incredible customer service. Staff members are described as super helpful, friendly, and kind, often going out of their way to provide great advice and correct information. They listen to requests and work diligently to serve customers, even during tough replacements or unexpected car issues. The team's willingness to help during difficult personal situations makes the process an amazing experience for customers. The store is noted for having the needed quality parts about ninety percent of the time. A major convenience is its operating hours, being open until 10 p.m., which is frequently appreciated for dealing with unexpected problems. The overall sentiment from reviews is that a visit is always a great experience, with highly deserving staff who provide exceptional service.
Outstanding service! My business was handled quickly, professionally, and with courtesy and kindness. I recommend the store to Anyone.
July 2026
Stopped in for a much needed part . They were very helpful and I was in and out in a quick minute! Thank you so very much much ! Wayne
June 2026
6/19/26. Came in for motor oil & filter. Great experience! Maria helped me out, explained the different filters & which options I had. I appreciate it.