O'Reilly Auto Parts

Auto Parts
Hours: O'Reilly Auto Parts offers auto parts, tools, and accessories. Customers have experienced excellent customer service, noting that staff members are helpful, knowledgeable, and willing to go the extra mile. Services like free battery testing, starter and alternator testing, and a free Loaner Tool Program are available. One customer shared an experience where a manager fixed a bolt for their car on-site, free of charge, which was crucial for passing inspection. Another customer appreciated the patience and assistance in finding a specific hose for a project car, highlighting the "old school level customer service." Staff have also been praised for helping customers understand their needs, replacing parts like wiper blades, and even using online resources to resolve issues. The stores are described as organized and well-run, with experienced and educated sales people who are hands-on and eager to assist. O'Reilly Auto Parts is recommended for its top-notch customer service and helpful staff.

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1. Matthews, North Carolina