PetSmart is the world's largest pet supply and services retailer, providing over 10,000 products for various pets, including dogs, cats, birds, fish, and small animals. The store is clean, well-lit, and well-stocked, making it easy for customers to find what they need. The staff is friendly and knowledgeable, always willing to help with recommendations tailored to each pet's needs. Many customers have had positive experiences with PetSmart's grooming services, praising the skilled groomers who show a genuine love for animals and ensure a stress-free experience for pets. The store also offers veterinary services through Banfield, which some customers have trusted for years, despite their pets not always enjoying visits. While some products may be considered expensive, customers are often willing to invest in quality items for their pets. The adoption process has had mixed reviews, with some experiencing condescension from staff but ultimately receiving assistance and coupons that enhanced their experience. Overall, PetSmart is recognized for its extensive selection, helpful staff, and commitment to pet care, making it a popular choice for pet owners.
Great grooming services and products at a good price.
June 2026
They have great customer service, and very helpful employees. Its easy to find what you need.
June 2026
My appointment was for 1:00 on a Saturday; however, when I got there I was told they would get to him when they could because they were busy. My dog was there for 5 hours for his groom! Why bother making appointments if you can’t see them at the set time? The groomer did a great job but I won’t be going back... read full comment
