PetSmart is the world's largest pet supply and services retailer, providing over 10,000 products for various pets, including dogs, cats, birds, fish, and small animals. The store is clean, well-lit, and well-stocked, making it easy for customers to find what they need. The staff is friendly and knowledgeable, always willing to help with recommendations tailored to each pet's needs. Many customers have had positive experiences with PetSmart's grooming services, praising the skilled groomers who show a genuine love for animals and ensure a stress-free experience for pets. The store also offers veterinary services through Banfield, which some customers have trusted for years, despite their pets not always enjoying visits. While some products may be considered expensive, customers are often willing to invest in quality items for their pets. The adoption process has had mixed reviews, with some experiencing condescension from staff but ultimately receiving assistance and coupons that enhanced their experience. Overall, PetSmart is recognized for its extensive selection, helpful staff, and commitment to pet care, making it a popular choice for pet owners.
They have the items we need, but it seems there are never enough cashiers. Frustrating when a person just needs dog food and it takes 15+ minutes to check out.
January 2026
I took our little Cavapoo for a touch up between groomings from our vets office and ended up making Rivergate Petsmart our forever groomers. Really a lovely group of professionals. We get 90% of our pet supplies here too. Love being able to order on line and pick up curbside. Often offering 20% off treats and dog food too.
January 2026
Great staff well stocked friendly and knowledgeable
