Public Storage in Charlotte offers a convenient and hassle-free storage experience. Reserving a unit is free and commitment-free, and customers can use the online eRental option to skip the counter and go straight to their storage unit. The staff, particularly Marilynn, are praised for their excellent customer service, with one reviewer noting Marilynn's competence, friendliness, and willingness to help. Another reviewer highlighted the fast and friendly service at the front desk. While one customer suggested improving the cleanliness of the units, overall, the reviews highlight the positive experience and great customer service provided by Public Storage in Charlotte.
Carol and Amanda are awesome people very knowledgeable of Stroage . Great customer service from both . Carol was very helpful on phone for my questions I had . Keep smiling
September 2025
Easy process,storage very affordable thank to amanda explaining the process
August 2025
Amanda B helped me get started on my unit and had great customer service! I needed help with my lock and she didn’t hesitate! Thanks girl!
