Public Storage in Charlotte offers a convenient and hassle-free storage experience. Reserving a unit is free and commitment-free, and customers can use the online eRental option to skip the counter and go straight to their storage unit. The staff, particularly Marilynn, are praised for their excellent customer service, with one reviewer noting Marilynn's competence, friendliness, and willingness to help. Another reviewer highlighted the fast and friendly service at the front desk. While one customer suggested improving the cleanliness of the units, overall, the reviews highlight the positive experience and great customer service provided by Public Storage in Charlotte.
Tammy was so nice and customer service was great she helped me find a storage for my mom stuff and helped moving things very smooth . Should have more staff like ms Tammy .. keep smiling ms Tammy
August 2026
The two ladies was friendly courteous and very helpful. I would recommend very strongly
June 2026
It was very nice and the property was very clean would recommend anyone to use a storage space and it's very good for cars or motor vehicles if you don't have space at home
