Public Storage in Charlotte offers a free, no-commitment reservation process. Customers can choose an online eRental to skip the counter or receive personal attention. The staff is described as extremely knowledgeable, eager to help, amazing, and attentive, making processes quick and easy and saving business for the company. The app helps with facility access. While one customer noted a rate increase, they also acknowledged the great and attentive service when starting and ending service. The location delivers on its service, providing a great experience.
Marilynn was amazing. Great customer service, full of life, I recommend her 10/10
May 2026
Marilyn was extremely helpful and friendly. Great customer service!
August 2025
I came from out the country and needed a storage immediately. Ms. Marilynn was very attentive and super friendly. She made sure that we had the perfect unit for our needs and made sure I was at ease with the setup process. Thank you Ms. Marilynn for being a dedicate employee and kind-hearted person!
