Staples in Charlotte, NC serves a diverse community of small businesses, remote workers, parents, teachers, and students by offering a wide range of services and products. The store provides innovative solutions for printing, shipping, technology, travel, and recycling, supporting the new ways of working and learning. Customers appreciate the helpful and friendly staff, with many praising associates who go above and beyond to assist with tasks like printing posters, finding in-stock items, and explaining warranties and rewards. For example, one customer highlighted the excellent service received from staff members who made the experience smooth and pleasant, even when the store was busy. Others have noted that despite some issues with staffing and service at times, dedicated employees can make a significant difference, as seen with a cashier who maintained a positive attitude under challenging circumstances. The store also emphasizes the importance of teaching work ethic and responsibility from a young age, suggesting that better parenting could improve attitudes and service culture overall. Customers on a budget find Staples helpful for budget-friendly printing options, with staff like Brian demonstrating patience and kindness while assisting with projects. Overall, Staples in Charlotte is a community-focused store that supports individuals and small businesses with essential products and services, fostering a positive environment for work, learning, and community connection.
Staples hours Mon-Fri 9-7. Sat 9-6. Sun 11-5. Reduction in store hours.
March 2025
I came in there tonight to make a poster and both Sean and Demi were awesome!!!!! They were very friendly and helpful throughout the whole process!!!! 5 BIG STARS to the both of them!!!
February 2025
Service is horrible here but the lady cashier with glasses made it 4 stars her attitude and dedication to Staples is beautiful but to be short handed hurts the customer I watched 4 people just walk out ...sad....glad she was there I would have walked out also. I just had a small Amazon return....work on your service so... read full comment