State Employees' Credit Union (SECU) is a financial institution that has received positive reviews from its customers. Many have praised the exceptional customer service they have experienced at this credit union. One customer highlighted the excellent service provided by Dominique, who was described as kind, helpful, and truly committed to the customer's success. The customer was also impressed by the branch manager, Mr. Lee, who displayed the qualities of a true leader and demonstrated a strong commitment to the community. Another customer, Jamar Leggett, was also commended for his fast and courteous assistance in helping the customer make changes to their account. While one customer did have an issue with a staff member miscounting their money, the overall sentiment expressed in the reviews is that State Employees' Credit Union provides a positive and reliable banking experience. Customers are encouraged to be vigilant in verifying the accuracy of transactions, but the credit union is generally viewed as a trustworthy and supportive financial institution.
I always went to the location on Park Road. I did not realize I had one so close to my home. I had now been going here for the last year. This is a great bank and they’re always very helpful. I am happy to know that this location exists.exists. They always provide great service.
November 2024
I came to this location yesterday and Dominique was the best. Her customer service was the best and she fast and very sweet. I will be back.
January 2023
As always pack a little patient but the staff is friendly and Curtis and they get you in-and-out quick
