University Volvo Cars, located in Charlotte, North Carolina, has been serving the community for over 30 years as a trusted Volvo dealership. The business offers a wide selection of new and pre-owned Volvos, along with comprehensive services including sales, parts, accessories, and vehicle maintenance. Known for its honest and straightforward approach, University Volvo provides competitive lease and finance programs tailored to individual needs. Customers consistently praise the dealership for its excellent customer service. Staff members like Tonya and Raven are frequently highlighted for their knowledge, friendliness, and proactive attitude. They go above and beyond to help, often squeezing in service appointments without prior notice and keeping clients updated throughout repairs. Many reviews mention that repairs are completed quickly, often covered under warranty, and accompanied by helpful reminders for upcoming maintenance. Customers appreciate the transparent and efficient process, with some noting they prefer University Volvo over other local dealerships due to the personalized care and professionalism they receive. The dealership's sales team, including the sales manager, is also highly rated for honesty and responsiveness. Customers feel confident purchasing vehicles here, citing smooth, quick transactions that eliminate the stress often associated with buying a car. Overall, University Volvo Cars is recognized for its friendly, reliable service and commitment to customer satisfaction, making it a top choice for Volvo owners in the Charlotte area.
I highly recommend this dealership. Ravin was very helpful. I had my car detailed as well as regular service and it looks like brand new!
December 2025
Just gave me the service that was needed. Did not inflate the bill with needless stuff. I will likely continue going here even as my car is past warranty.
December 2025
The service department at University Volvo provides excellent customer service.