United States Postal Service
USPS,
Post OfficesHours:
8326 Pineville-Matthews Rd Suite 407, Charlotte NC 28226 Hours
About United States Postal Service
The United States Postal Service location on Pineville Matthews Road provides reliable mail and package delivery. Customer experiences at this Post Office vary. Many reviews highlight excellent and courteous service, with staff described as helpful, understanding, and going above and beyond to resolve issues like incorrect deliveries. They are noted for explaining shipping options and charges clearly. The self-serve kiosk is also mentioned as a wonderful and convenient feature for simpler needs. However, some experiences at the in-person window were frustrating, citing instances where postal workers did not listen, leading to incorrect information and pricing. Despite this, the location is praised for its efficient lines and easy parking. Overall, it is a facility committed to processing and delivering mail, with many customers reporting positive interactions and planning to return.
Most Recent Reviews
March 2026
Just arrived early in case you have to get back in line.
February 2026
Walked in on a Friday around 2:00. No wait, staff was super friendly and got me in and out quickly. 💌
January 2026
I had the pleasure of having Ms. Veronica assist me. I was greeted right away and she provided great service when helped. She was very patient and friendly. I appreciate the customer service provided.
More Comments(90)
- Charlotte, North Carolina