This Verizon store provides mobile devices, 5G home internet, and business services. Customers report receiving exceptional, patient, and kind customer service, with staff described as helpful, professional, and courteous. Assistance includes explaining new devices, resolving complex account issues, and helping to select the best plans and deals. The process for purchasing multiple new phones is noted as efficient, with good follow-up after the sale. Services include in-store appointments, online orders with in-store pickup, free two-day shipping, and same-day delivery where available. Overall experiences are frequently described as completely pleasing and worthy of high praise.
The store staff was friendly and helpful, but the location is awful. Hats to maneuver in traffic.
June 2024
Susan was incredible! She treated me and my wife very well, I was surprised that she spoke Spanish too, what a talented girl! I loved coming here and I will definitely come back, they gave me a free phone too, very grateful to be a Verizon customer. :)
December 2023
Ashton provided excellent and efficient customer service.