This Verizon store provides mobile devices, 5G home internet, and business services. Customers report receiving exceptional, patient, and kind customer service, with staff described as helpful, professional, and courteous. Assistance includes explaining new devices, resolving complex account issues, and helping to select the best plans and deals. The process for purchasing multiple new phones is noted as efficient, with good follow-up after the sale. Services include in-store appointments, online orders with in-store pickup, free two-day shipping, and same-day delivery where available. Overall experiences are frequently described as completely pleasing and worthy of high praise.
I walked into this Verizon store with a broken phone and walked out with an immediate resolution! Garrett was quick, friendly, and professional, going above and beyond to make me feel valued as a customer and to get me the help I needed. Because of him, this will be my go-to Verizon location whenever I need support.
June 2026
I stopped by the Verizon Southpark store to get some tips on setting up my recent Apple Watch purchase. Kenneth greeted me upon entering and offered exemplary customer service to me. He was very helpful as well as other employees in the store! I love coming to this store!!!
May 2026
Michael was extremely helpful and knowledgeable. Helped us find the best phone with the best deals.
