Wells Fargo Bank in Charlotte offers personalized attention to support financial goals and provides self-service tools for everyday banking. Customers appreciate the fast help and good loans for those with a strong credit report. However, some reviews mention high fees, particularly a $35 fee for insufficient funds with auto drafts. Overall, the customer service at this branch receives positive feedback, with multiple mentions of attentive staff, enhancing the banking experience for visitors.
I am not a Wells Fargo customer but stopped in to cash a check and just wanted to say great customer service! They were busy but took care of me as if I was the only person there. Thank you !
September 2023
Excellent attention from all the staff, but especially Dibania Brito, helped us resolve all our doubts with great kindness ??
October 2022
Very hiigh fees If an Auto draft happens to hit while insufficient funds 35.00 fee but great bank over all. Fast help good loans for good credit report.
