Windsor Jewelers is North Carolina's premier independent jewelry store, family-owned since 1986. The Charlotte and Winston-Salem showrooms offer a range of fine designer jewelry brands, sought-after Swiss timepieces, exquisite diamonds, and in-house custom design. The staff provides unmatched customer service, with customers praising the attentiveness, professionalism, and passion of employees like Tracy, Heidi, Daniel, Ulrike, Ginger, and Ben. Customers consistently describe their experiences at Windsor Jewelers as great, smooth, and a pleasure, making them feel like part of the family. As an Official Rolex Retailer, Windsor Jewelers is the category leader among fine jewelers in the region.
Excellent, friendly and helpful service! An all around great experience and a wonderful place to get a watch!
July 2026
Great customer service High quality repair work very timely delivery
July 2026
David has been very helpful in the process of getting my watch, he has been easy to communicate with and made stopping into the store enjoyable. He is very knowledgeable about watches as someone I was with is a big Grand Seiko fan and David clearly knew his stuff. The whole staff was welcoming and attentive.
