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“Rebecca was absolutely phenomenal and answered every question we had in regard to our wedding band purchasing journey! She assisted us in finding matching bands and even helped me create a custom ring that could mimic another ring I saw which prevented me from having to give up my original engagement ring. I always looked forward to our appointments with her. 10/10! Amazing sales associate for Jared at the Northlake location.”
“Queen City Custom Jewelers is truly incredible. My girlfriend and I were looking for custom engagement rings and Tim made the entire process easy and enjoyable. You can tell he loves what he does and was so excited to bring our ideas to life. The store itself has so many beautiful pieces as well, if you aren't looking for custom. I'd recommend to anyone looking for a jeweler!”
“Today I came to Kay Jewelers to get my ring resized, not really knowing what to expect. MJ was the young lady who helped me, and she was absolutely amazing! She was friendly, knowledgeable, and made the entire process easy and stress-free. Because of her excellent customer service, I even ended up purchasing a wedding band as well. I would definitely come back again and highly recommend this location. Thank you, MJ, for such a wonderful experience!”
“First time for myself, broken necklace, very old chain. Fixed it immediately, no charge. Pleasant, efficient and a great job. Very satisfied with the whole experience. Highly recommend”
“I had an excellent experience working with Heidi. I initially visited to look at Hamilton watches but the model I wanted wasn't available. Heidi offered to locate the specific watch for me, and within a week she had successfully tracked it down.
Throughout the process, Heidi demonstrated outstanding customer service and professionalism. She even included a Hamilton accessory with the watch as a thoughtful gift. Thank you, Heidi, for making the experience so enjoyable. I look forward to returning for my next timepiece.”
“I had some jewelry appraisals done at Perry’s. The customer service is amazing! Thanks Michelle for helping me out with the appraisal…I will be going back soon to pick out my anniversary wish list 🥰”
“Excellent service. Nice atmosphere. Tyler who help my wife. Is is absolutely great at what he does help my wife with everything she needed. Will recommend anybody that’s going to the mall or going to a jewelry store. Stop at Kay jeweler and ask for Tyler.”
“Called Fink’s all the way from Florida. They had a watch I had been looking for to celebrate the birth of my son. Ordered Monday, showed up Tuesday. The manager Kyle took care of me from beginning to end. From one father to another thank you for making the watch purchase special.”
“I absolutely Love this place! Everyone is so helpful and welcoming! I have been a loyal customer for 3 years. I have had repairs, designing a necklace from my dad ring and my grandma’s ring. I recently just updated my wedding band with the help of Olivia! Thank you all for taking such good care of me. Cheers”
“I had such a wonderful experience with this jewelry store! I brought in two necklaces for repair and a ring that had lost a diamond. They handled everything so professionally, even taking care of all the insurance paperwork on my behalf, which made the whole process incredibly easy and stress-free.
The quality of the repair work was absolutely spectacular—everything came back looking perfect. What really stood out was how kind and attentive they were. It's not easy to find a jewelry store you can fully trust, but they treat every customer with care and respect, whether you're making a major purchase or bringing in something small for a fix.
I'm so glad I found them, and I can’t recommend them highly enough. You’ll be just as happy as I am!”
“I had an outstanding experience at Donald Haack Diamonds! From the moment I walked in, the entire staff was welcoming, professional, and genuinely committed to providing exceptional customer service. They took the time to answer all of my questions, offered honest guidance, and made the entire jewelry-buying experience enjoyable and stress-free.
The quality of their jewelry and attention to detail are second to none. It’s clear that they truly care about their customers and take pride in helping you find the perfect piece. If you’re looking for a jeweler that combines beautiful craftsmanship with top-tier customer service, I highly recommend Donald Haack Diamonds. I will definitely be returning for future purchases!”
“10/10 customer service, they’re so respectful and help out with everything!! Kyera ashton teagan, and paris are literally so sweet bro like they always hook anyone else!!”
“Very kind staff I sold my wedding ring after my divorce, they were very kind and my wallet couldn’t even close. They even understood My eyes filled with tears of joy to be rid of all the objects from my marriage I was happy to get rid of them and they were happy to take them gave me a handkerchief to wipe my tears! 😭 I was so happy for my new start !!! Present”
“I really enjoyed my experience here today.
Everyone was very professional and kind.
They obviously know what they’re doing.
The only thing I didn’t enjoy was the booking experience and the website in general. The process is a little tricky and yes you do have to book in advance. If it weren’t for the website I would give the experience a 5/5.
Everything else was great
Lucy did a great job”
“Excellent experience! Special shout out to Robin. Her methods helped simplify the daunting prospect of picking a ring into a digestible process which helped my fiancee land on the perfect ring. Her patience meant we never felt pressured. Her expertise helped translate our little preferences into the right right.
As a bonus, Robin remembered my name when I popped into the store unannounced after months.”
“I’ve been working with Dan Carter at Northlake Reeds for years. He created a custom design for me and consistently keeps me informed about upcoming deals and events.
What means the most to me is the trust I have in him. I was always hesitant to take my earth diamond anywhere because of all the horror stories you hear, but Dan completely put me at ease. Because of him, I feel confident and have more options than I ever thought I would.
I highly recommend Dan to anyone looking for someone knowledgeable, trustworthy, and genuinely caring.”
“This is the place to go! I made an appointment for my birthday at a different salon to get my ears pierced and they ended up canceling on me when I was pulling up to their store. I called like 15 different piercing places they couldn’t take me today and when I called Krazy Kats She took me right away and was so sweet and respectful even walked me through why none of my previous piercings were healing correctly. Everyone should go here for their piercings!”
“I can't recommend Gem Avenue highly enough. If you're looking for museum-quality crystals, minerals, gemstones, and unique specimens without paying premium prices, this is the place to go.
Haroon is incredibly knowledgeable, honest, and passionate about what he does. He takes the time to answer questions, explain the origin and characteristics of each specimen, and never pressures you into making a purchase. His professionalism and genuine desire to help you find the right piece make the experience enjoyable whether you're a first-time buyer or a serious collector.
The selection is outstanding—from beautiful display specimens and rare minerals to polished stones and jewelry. Every piece I've purchased has exceeded my expectations in both quality and value. It's obvious that Haroon carefully selects his inventory rather than simply buying in bulk.
The prices are extremely fair, especially considering the exceptional quality of the specimens. After visiting several crystal and mineral shops, I can honestly say Gem Avenue offers some of the best value I've found.
If you're searching for high-quality crystals and minerals, outstanding customer service, and honest pricing, do yourself a favor and visit Gem Avenue. I will definitely be a returning customer and highly recommend them to anyone, from beginners to experienced collectors.”
“Great experience. Kim greeted me right away, handled my repair drop‑off, and wrapped up a purchase with gift wrap in under 20 minutes. Fast, friendly, and efficient.”
“I took a Swiss Army watch in for a battery replacement. Nella was so kind and replaced the watch battery. She explained that the watch was not responding to the new battery and that it needed more repair due to the age of the watch. She was helpful and would not accept payment for the battery since the watch is no longer functional. I have been a long-time customer, and I will continue to return.”
“I've been a customer of Sumpters for about 30 years and want to thank Caleb for his patience and helping me with my latest Submariner purchase. Great customer service! I've purchased several Rolexes from Sumpters over the years and it's always a pleasure doing business with them. Also a Huge THANK YOU! to Marco for keeping everything looking and working like new.”
“Lauren Sergeeff helped me today, and she was absolutely wonderful. She was very kind, helpful, and polite throughout the entire experience. I truly appreciated her excellent customer service and will definitely be coming back to see her again!”
“Check this out, this place is a hidden gem. I didn’t even know this place was here and I walked in just to get my watch resized and all I saw was shiny stuff. Great collection. The manager mehdi was fantastic. He didn’t even charge for removing links out my watch. He was so kind and spoke gently I loved it. Even the gentleman man helping another customer took time to look up when I walked it to smile at me. It is a small shop but it’s filled with good people and they take great care.”
“Amazing experience. I was so lost just knew I wanted 4 piercings. Paola helped me browse all my options and was very patient. Stephanie the nurse was so thorough, helped me weight all my options and she has an eye for fashion. Couldn’t be happier!!! Thank you both!!!!”
“After retiring, I wanted to celebrate with a meaningful piece of jewelry that I can one day pass down to my daughters.
Our family has trusted Diamonds Direct since my engagement ring in 1993, and once again they exceeded every expectation. Mark and Becky made this experience so personal, taking time to listen, guide me, and help me find the perfect piece.
Beautiful jewelry brings you in, but it's the way they make you feel that keeps you coming back. Thank you for helping me celebrate such a meaningful milestone!
Michelle”
“I agree with the five star postings.. everyone at the south Boulevard store in Charlotte is great. Great vibe, friendly staff , very knowledgeable andterrific, inventory. I bought T-shirts for many of my family members. Bought jewelry ,flying disc . Great selection of incense . I love the fact that their inventory continues to change and grow. Thanks for being so cool guys. Ken”
“Shelton was amazing to work with at Brilliant Earth in South End Charlotte! He was able to teach my partner and I about the diamonds and help us narrow down what I want. Highly recommend!”
“Friendly service in-store, the staff is very helpful. They've shipped to me as well, and there was never an issue. It helps tremendously that Infinity's End has great products across the board. They come highly recommend if you're on the fence.”
“Cindy has helped us out and was so so knowledgeable on just what we were looking for. Thank you for your professionalism and kindness.
Signed Happy Wife”
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“My necklace required a minor repair because the clasp was damaged unexpectedly. My jeweler fixed my jewelry swiftly and made such a perfect repair that one cannot even tell that any repair was done.”