Cherokee Grand Hotel offers a comfortable and clean stay for guests visiting the Cherokee area, especially those looking to explore the nearby Smoky Mountains and Blue Ridge Parkway. The hotel has received positive feedback for its friendly staff and convenient location, just a short five-minute walk from the casino. Guests appreciate the clean and spacious rooms, which have undergone recent renovations, although some areas, like the bathrooms, could benefit from improvements. The hotel provides a breakfast buffet featuring grab-and-go items such as coffee, juice, whole fruits, cereal, and bagels, but lacks prepared hot food options. While some guests expressed disappointment in the coffee quality and breakfast offerings, many found nearby dining options suitable for their needs. The hotel’s pool has a curfew that surprised some guests, and while there are minor maintenance issues reported, such as dust in the vents and aging furnishings, overall cleanliness is noted. The service received high marks, and the availability of a shuttle to the casino adds to the convenience for guests. Despite some areas needing attention, Cherokee Grand Hotel remains a solid choice for those seeking a budget-friendly stay with easy access to local attractions.
The only bad thing was the coffee in the lobby. If I was the owners, I would throw that stuff in the trash. Just a suggestion. Minus one star for the coffee.
Rooms: Rooms are your standard rooms but are very comfortable and clean.
Nearby activities: Casino
July 2024
The updated rooms are great for the price. We will be coming back. Had a great time.
June 2024
Our room was very clean and comfortable. The staff was very friendly and accomodating to some changes to our reservation upon arrival. Originally was worried about traffic and noise from the casino across the street but that ended up being a non issue.