Banks in Clayton, NC
14 locations found near Clayton
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Banks
Banks
“Wendy, Rebecca and Kelli are amazing to work with. It’s a pleasure to bank where everyone knows your name and cares about you. The customer service is second to none. As a small business owner receiving payments from customers sometimes gets complicated. Wendy, Rebecca and Kelli always make the time to help and it makes a difference.”
Banks
“We came in to KS Bank get a real estate document notarized today. Melissa helped us right away and was very sweet. She made sure every t was crossed and i dotted correctly. When we were finished she told us there was no charge even though we are not members of the bank. Amazing customer service!”
Banks
9AM - 1PM
11861 US-70 BUS, Clayton
Banks
“Teller Rep Yassmen did a amazing job assisting me in a very difficult Fraud situation. She was very knowledgeable, extremely courteous and friendly, as well as outstanding customer service, and efficiency. I explain to her I went to your location in Brier Creek, NC. While I was at that location there were no customers. I waited five minutes to be assisted. Once I was seen the teller at that location called the 800 number and stated we BOTH had to wait an hour before either one of us can be assisted. The teller was very friendly. The teller stated I don’t mind calling back and waiting if you liked to wait with me. So I politely declined and searched another location. So the Clayton branch was the next best option due to my location at the time in Raleigh. So I arrived at the Clayton branch location and met Yessmen. She used a different type of teller technique, allowing us not to be on hold for over an hour and not have to call the customers service hotline. I was in and out of the Clayton branch within 12mins, while time was wasted at the brier creek branch over 10mins with no customers.Yassmen closed the fraud account. Opened my new account and printed out a debit card at that location. I left out a very important part. Clayton branch was very busy and still got me out faster than a location with no customers. The Briar Creek location did not have any customers and cannot print out debit cards same day they have to order them. They are considered a nontraditional bank. Make sure if you need a debit card, the same day find a traditional branch. This matter may need to be investigated to see about quality assurance of tellers software training, sense of urgency with customers and the expectation. I don’t know if Miss Yassmen is a part of the management leader ship team but I highly recommend her as well as I highly recommend the Clayton branch. However, I do reside in Raleigh and it is a 42 minute drive one way to that location I would like to say the Clayton branch, and Miss Yassmen did not disappoint. I would like to point out that maybe there are new tellers at the Brian Creek location which is understandable I just expect friendly customer service, as well as speed and accuracy. The process was just very very slow at the Briar Creek location but they took a change in the near future with ongoing training, practice, as well as role-playing, I hope you receive this review and it’s entirety as a positive and not a negative. It’s an opportunity for improvement and most importantly you are aware.”
Banks
9:00 AM - 12:00 PM
1405 Executive Dr, Clayton
Banks
“Staff is exceptional at customer service and meeting their customers needs. The Clayton staff was very helpful in helping get our small business financial needs sorted out and started. It feels like they are helping friends out.”
Banks
“For more than a decade, the people working at this First Citizens branch office have always provided excellent service for me and for my family. They have been very helpful and generous with their time.”
Banks
“Had an amazing experience with Corey Harding and the SECU Mortgaging process. He was able to work with my client and helped them lock in a mortgage they couldn't get with other lenders. Great and personal service!”
Banks
“Lately it seems like this location has been more short staffed than ever but the few employees that are there have been extremely kind, patient and helpful. Kaitlyn and Monique go above and beyond to help out even under their circumstances. However there is sometimes a wait but it is worth it when the employees have a good attitude and are willing to help :)”
Banks
Banks
“Got great service from the teller. I went to get a temporary replacement card and he helped me get a digital card through the app. Only downside was the wait, they only had one teller until the line was to the door, then another came.”
Banks
“Today, I came at a very busy hour. There was a really long line of customers, both inside the bank and in the drive-through. There were four women working. Two serviced the inside line and two serviced the drive-though line. They all were working really hard. They were very polite, swift, and kept a great attitude during rush hour. Great job ladies! I appreciate your help with my banking needs.”
Open 24 hours
315 E Main St, Clayton
Banks
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2 Locations
“This is the best banking experience I've ever had. The employees from the management on down are the best. They are professional, helpful, friendly, and make you feel like a part of the family. I'll be banking here for a long while.”