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“Rachel M. the financial manager at the Clemmons branch is very kind, respectful and most importantly she has the right knowledge about IRAs. It is incredibly difficult to find employees who have the right knowledge about IRAs but she definitely does. From now on, she will be my go to person when it comes to dealing with my IRA.”
“I went in to cash a check, Sharon was PHENOMENAL! She was super polite, quick, and professional! This isn’t my first time at this location, but she always looks very put together! The line was long, but Sharon was so apologetic and offered such a friendly smile! She is the reason why I will continuously bank at this branch.”
“Whatever you do stay away from this bank. I have been banking with them for 12 years. Someone got my debit card information & charged almost $5, 000.in fraudulent charges. The bank refuses to reimburse me, even with a police report.”
“My card was turned off due to fraudulent activity, which was rightfully so. I'm thankful they stopped the money from coming out of my account. I had an appointment for an eye doctor at 9:30, the bank opened at 9. Mike Miller had me in and out with a new card in a matter of 5 minutes. Saved so much stress for me! Thank you Allegacy in Clemmons ?”
“I worked with the folks at First Horizon Bank to set up some savings accounts for our kids. We had such a lovely experience . The tellers and bankers were all so kind, helpful, and informative. They also have ♿ handicap accessible ?️ parking, ? restrooms, and seating.”
“I've been banking with Wells Fargo (wachovia) since 2003. I even worked there for awhile and I left because of all the dishonesty with opening accounts. It feels nice now to be able to return to the bank and not to have to worry about that. I've recently been working with Ryan Twigg, he is very knowledgeable and is genuinely a nice guy. Yesterday, he called me just to let me know of a rate change in my favor, he looks out for his customers. Thank you Ryan for everything you've done.”
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“Fidelity Bank is truly one of a kind. The southern hospitality here is second to none. The staff always greets you with warmth and makes you feel completely at home. They’re friendly, attentive, and always willing to go above and beyond to help. It’s clear that they genuinely care about their customers. Every visit feels personal and pleasant, it’s definitely a refreshing experience you don’t often find at other banks!”