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8:30AM - 8:30PM
755 Russ Ave, Waynesville
Mobile Phones
“Aaron H at the Russ Ave Waynesville, NC, Verizon location is a model of customer service and professionalism. He helped me when I was a Verizon customer, but truly demonstrated his customer care services when he assisted me after I switched to another carrier. Although he is paid on commission and helping me took time that might have been spent on another customer, he patiently helped me navigate the Verizon “no-longer-customer” challenge that ultimately led to my recovery of past Verizon bills. I cannot write enough here to describe this extraordinary Verizon representative. We need more like him in all our customer-driven businesses.”
“Shout out to Cady Lyon, a young lady who recently helped me fix my phone when I walked into Waynesville TMobile (Barber) . She was authentically friendly and beyond helpful. She even wrote me a to do list bc I don't speak technology and she sensed I wouldn't retain everything that I needed to do to fix it. My phone is running better than ever and what a breath of fresh air Cady was to me! Thank you, Cady for making my trip to Waynesville well worth it.”
“I went in to get my husband a new cell phone and was treated with respect. They weren't pushy about the phones, I got to pick the one I wanted. The guy had me set up and out of there in about an hour or hour and a half. They were professional, helpful and didnt waste anytime getting the new phone registered and ready to go. The guy tried to transfer contacts and pictures from the old phone to the new one but it didnt work. He, however, tried for quite a while to get this accomplished but the old phone wouldn't charge. I really appreciate all their help and support on the new phone.”
“I worked with Mary, I wish I could give ten stars. Mary was so helpful, informative, and patient. I'm very excited to join the T-Mobile family. The deals offered are amazing and very affordable. The T-Mobile store in Waynesville, NC is absolutely the best. For the customers who are hesitant, don't be. The staff is very knowledgeable and pleasant. I'm grateful for Mary and the T-Mobile staff.”
“My phone had some apps that were endlessly producing ads that were shutting down my ability to use my phone. Jesus went in and cleaned my phone of the highjacking apps and had me back on my phone. Thanks Jesus,great job and great customer service”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“Today I was traveling to TN and I realized my kids broke my phone charger. My phone was about dead. FoodLion had no Type C chargers so I walked down to Cricket. I was greeted with the best customer service I have had in a long time. I had been in a bad mood before this visit, but Zack really turned my day around. He was so happy it was contagious. I not only want to give Zack a shot out but to tell him Thank you. Your smile and attitude really brightened up my day.”