The AT&T Store in Concord offers phones, tablets, smartwatches, and connected devices from popular brands, along with wireless data plans for every need, including flexible prepaid plans and unlimited data options with nationwide 5G service at no extra cost. The staff at this location receives consistent praise for being extremely helpful, patient, and pleasant. Employees are noted for providing fantastic and exceptional customer service, guiding customers through processes like upgrades, transfers, and porting numbers from other carriers. They are described as easy to work with, understanding, and willing to assist thoroughly, even beyond closing time. Specific commendations highlight their skill in applying screen protectors, customizing plans to fit both usage and financial needs to save money, and ensuring a smooth, enjoyable experience without issues. The store and its team are highly recommended by customers.
Great customer service! Staff really worked hard to fix my problem!
February 2024
Absolutely amazing! David and Kay went out of their way to help us...we will definitely be back!!!
February 2024
Kay assisted me with my upgrade to the S24 Ultra. She was patient, thoroughly explained all of my options and even gave me alternatives. Great experience!!!
