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8:30AM - 8:30PM
520 Kannapolis Pkwy, Concord
Mobile Phones
“Alvin and the rest of the team here were very helpful and easy to work with. We were able to upgrade our phone, transfer and complete the process without any issues. He also applied the screen protectors on the screens. Appreciate this location and will definitely be returning.Thanks Alvin!”
8:30AM - 8:30PM
1528 Concord Pkwy N, Concord
Mobile Phones
“William and Earl assisted me and my mom and they were the best. I think that I truly would like to be like William when i get older. the amount of respect that he showed and the encouragement that he displayed I have no words! We are so satisfied that we will def be referring customers to this location!”
“Omar was amazing, definitely understood everything, and made my process great, while I was in here Omar had an idiot customer and he still was polite and didnt feed into the ignorance. Give that man a raise ! Thanks for everything Omar!”
“Great experience at AT&T today. Dontrell was very patient and kind. He also was informative and answered all of my questions. He made the experience of purchasing a new phone very quick, smooth and pleasant. When other customers came in; he was able to multi task extremely well and take care of everyone at once with not much wait time between customers. He was Very attentive to my needs. Overall great employee.”
10AM - 8PM
90 Concord Commons Pl SW, Concord
Mobile Phones
“This location has great customer service. I went in today to transfer my number to a new phone. The young woman Alma was very nice, courteous and professional. I was in and out within a few minutes.
My husband went in last week and had a good experience as well.
Overall very happy with Cricket. I switched from ATT, my bill is almost half what it was and I can’t tell any difference in the service… no issues whatsoever. Definitely recommend.”
“Wan is the really deal!! I got 3 new lines and 3 new phones for my family ! He made it easy for us 100% he's so kind and humble . It was a pleasure doing business!”
“Leo has always been extremely helpful and whatever situation that I have come across handled both professionally and quickly. What an asset for your company! Thanks!”
“The staff at this Cricket store are extremely helpful, friendly, and professional. They always provide great customer service, offer excellent deals on phones and plans, and make sure you feel welcomed and at ease during your visit. It's always a pleasant experience coming here.”
“All I can say is IMPECCABLE service!! They diagnosed my phone issue accurately, honestly and extremely reasonably priced. I was told exactly when my phone would be ready for pick up and it was ready within a few days!! I'm totally satisfied and appreciate the amazing customer service and work that was done on my phone. These guys are the real deal and they were so very nice!! I highly recommend them and any future problems I'll definitely be back!!!”
“We couldn't get anything done over the phone with our customer service so we went here to deal with a live human being and it was a great decision. The gentleman had helped us was wonderful, he took his time to make sure everything worked the way it should and graciously thanked us for coming into the store.”
“BOOST MOBILE COME AND GET YOUR BOOST MOBILE PHONE FROM HERE AND PLAN FOR THE ENTIRE FAMILY! Benny made both my little girls day by getting us a Tablet and Phone both Galaxy devices at a VERY appealing price and the BEST in TOWN! Made us feel at home we definitely connected and I highly recommend this place to ANYONE!”
“We were there a few months ago and they helped us with transferring accounts and also doing musical chairs with our family phones. They were very patient and helped us get our account in order and put on the screen protectors. Today I met the new manager, who was very kind and helpful. They didn’t have the item I needed in stock, but he told me how I could get TMobile to ship it to me and made sure I knew how to verify our account. I didn’t, so he helped me with that. Will be coming back!”
“Had a good experience at this store was able to pay my bill and not have them try to get in my account. I will go to this store if i need anything; unlike the jake Alexander store in Salisbury stay away from that store”
“I went to the T Mobile inside the mall, needing help with my device. I was greeted by Michelle Burke who was friendly, helpful and troubleshooted my problems quickly and efficiently. I would highly recommend her for your phone needs!”
“I came in late one evening needing a new phone and watch. Jazzy, Anna, and Kim got me squared away within 30 minutes and were also extremely kind/patient during the process. Ask for them if you ever go to this location, thanks guys!”
“Awesome experience! Went in to switch from another carrier and Amber was FABULOUS. She made the whole experience simple and easy. She deserves a 10 if I could have selected that.”
“I came into this Verizon store feeling grateful and hopeful after everything I had been through. From the moment I arrived, Reggie and his teammates treated me with kindness, professionalism, and respect. They were aware of the situation I had experienced at the Locust store, and they immediately stepped in to help.
The team quickly got my service back up and running and ordered my new phone in less than 20 minutes. They made the entire process smooth, stress-free, and reassuring.
I truly appreciate the outstanding customer service provided by Reggie and the entire Verizon team. Their willingness to help and their respectful attitude turned a frustrating experience into a positive one. Thank you all for going above and beyond—I sincerely appreciate your dedication to your customers.”
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“Had an amazing experience with Jamie Scott. Truly a professional and spent time helping me and my daughter get new phones. He stepped us through all the options, showed patience and made sure we understood all of our options. Jamie is the model that all others should exemplify! We set up an appointment ahead of time and he was prepared, having researched our account so we could get everything done. He spent extra time when it took longer than anticipated and never missed a beat. Thank you Verizon and Jamie!!!!”