8:30AM - 8:30PM
1528 Concord Pkwy N, Concord
Mobile Phones
8:30AM - 8:30PM
520 Kannapolis Pkwy, Concord
Mobile Phones
“Very impressed with Austin. Was very patient with us and answered all of our questions. Very professional and kind. Excellent Service!! After 24 years as a Verizon customer he has been the best?”
“Alvin and the rest of the team here were very helpful and easy to work with. We were able to upgrade our phone, transfer and complete the process without any issues. He also applied the screen protectors on the screens. Appreciate this location and will definitely be returning.Thanks Alvin!”
“The young man that works here , Adil is AMAZING.I told him I had a cracked screen on my phone and also the phone would no longer charge.In less than 10 minutes he had the charging port all cleaned out using air tools, picks and tweezers and got it to work although stating and that it was damaged to a small percentage.He then pulled out several different screen tempered glass pieces off of the wall rack down the one that fit correctly and replaced it without leaving a single piece of fuzz or fingerprint on it like every other place always does.I think the price was about $25 total which I thought was beyond reasonable so I gave him a $10 tip and thanked him so much nicest person you can meet in that mall ❤️❤️❤️”
“The phone I had less than 6 months wouldn’t charge so I decided to change carriers. I went to AT&T and the service was outstanding. The two people who helped me were very friendly and knowledgeable about their job. Since my old phone was dead it was a complicated process to set up my new phone. They were patient with me and my poor knowledge on technology and treated me as if the had lots of time and I was the only customer. They were able to retrieve my photos and email addresses that Metro said they couldn’t do. I would recommend AT&T at the Harris Teeter chain mall on Concord parkway to anyone”
10AM - 8PM
90 Concord Commons Pl SW, Concord
Mobile Phones
“My experience with one of the retailers was great she answered all my questions! She is also the manger of the store! Very impressed with her work ethic overall she knew that companies information and her tech savvy skills. So far this store has been one of the best stores I have been.”
“Got a phone from this location in Concord the stuff very helpful that lady was very nice she show me my phone options and finally got the cell phone I need it Gladys was very acknowledge I will definitely come back to this store and will recommend her”
“Already forgot the lady and gentleman who had helped me…I just moved here from key west and they made everything so easy out everything together for me. Thank you guys!!”
“Went into the T-Mobile Carolina mall store was met with a good welcome Excellent service by 4 staff 4 young ladies with a good spirit smiles ? Carmen, Jazzy, Paolaa, Kimberly, help me out a lot will go back to if needed to get help from ether one thanks guy's appreciate your help God Bless ????????”
“Mary is the BEST representative for Metro PCS! She has kept me a customer for life and now my daughter, too! This girl is going places! I am so glad I went to this store in particular!!!!!”
“The lady couldn't help me because the system was down but she was so much more respectful compared to the other boost mobile in kannapolis near family dollar. I paid my bill through the app and I have a receipt from my bank and a text from boost but they are still saying I didn't pay my bill and will not turn my phone back on. I don't know what else to do to get my money back. I someone knows please help me.”
“Went to Verizon regarding an issue with my voicemail not alerting me of phone call messages. Tech Specialist, Greg, listened attentively and began troubleshooting the issue. I learned that my VPN needed to be "off" for phone and voicemail. Greg tested the voicemail, but it still was not working properly. He called Verizon tech support, and we learned that approximately one year ago, someone had "call forwarded" my number to a number I did not recognize (wondering if/how my phone was hijacked). Verizon was not able to see who my voicemails were going to, only a local phone number. Verizon was able to confirm that the forwarding number was not a Verizon number. We were told to call *73 which "unforwarded" my voicemail. Greg, thank you for your diligence, patience, and expert assistance to resolve the issue.”
“I have been having trouble with every phone I get thru the life line state program. The lady at the BOOST MOBILE store had several solutions and I'm grateful because these phones I keep getting from SafeLink & ASSURANCE WIRELESS ARE TERRIBLE AND DRIVING ME CRAZY. Definitely goin back to get my next PHONE .”
“I went to the T Mobile inside the mall, needing help with my device. I was greeted by Michelle Burke who was friendly, helpful and troubleshooted my problems quickly and efficiently. I would highly recommend her for your phone needs!”
“Absolutely love this store! Went to another store just to update and that other store tried to screw me. These fine men in this store all deserve a pay raise! They are beyond amazing and care about their customers as I will forever be thankful for them and their hard work!”
“We initially looked online and saw this particular store had 1 star. Decided to give it a chance and we are extremely happy that we did because Victor our Sales Rep was more than attentive,patient and very knowledgeable. I would highly recommend this store to others and give it 5 stars.”
“I dropped into this location when I dropped my phone and filed an insurance claim. I got my phone delivered the next day and had to go back into the store to get help with activation. I was in and out both times in less than 20 minutes. I had an awful experience at a different location last year and didn't have high hopes but they were awesome both times. I will now be going exclusively to this location and had a positive experience!”
“(Translated by Google) Today 6/5/19 bring a friend to this Town to activate a new line. Jessica was the saleswoman who took care of us, very kind and gave us very good options. My friend grabbed an LG K30. I recommend this location.”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“I went to the Concord store just looking. Kristopher Vogel went over and beyond any expectations that I had. He worked for hours showing me and helping me. I left there with new service that far exceeded anything I could have expected. I highly recommend this location and the fore mentioned sales rep. Thanks again Kristopher!”