Boost Mobile is a wireless service provider that offers a convenient and personalized customer experience. According to reviews, the staff at the Concord store are described as sweet, kind, and helpful, going above and beyond to assist customers with their phone-related needs. Customers praise the knowledgeable and efficient service, with one reviewer highlighting the patience and assistance provided by an employee named Kimberly. However, some customers have encountered issues with the system being down or billing discrepancies, leading to frustration. Overall, Boost Mobile seems to provide a mixed experience, with the majority of reviews highlighting the friendly and attentive service at the Concord location.
BOOST MOBILE COME AND GET YOUR BOOST MOBILE PHONE FROM HERE AND PLAN FOR THE ENTIRE FAMILY! Benny made both my little girls day by getting us a Tablet and Phone both Galaxy devices at a VERY appealing price and the BEST in TOWN! Made us feel at home we definitely connected and I highly recommend this place to ANYONE!
April 2026
Went in today to purchase a new phone for my husband. Outstanding customer service and the owner is top tier!
December 2025
This is my favorite location out of all the boost stores so far. Shanelle was very patient with me and my family, I really appreciate everything she did for us.
