AT&T Store in Concord offers a wide range of phones, tablets, smartwatches, and connected devices from popular brands. Customers can choose from various wireless data plans, including flexible prepaid options with no annual contracts and no credit checks. The store features popular unlimited data plans that come with the benefit of nationwide AT&T 5G service at no extra cost, making it easy to stay connected. Customers have praised the store for its excellent customer service. Tela Jordan, recognized as employee of the year, was highly appreciated for resolving a long-standing issue professionally and respectfully, delivering attentive service during a visit while traveling. Many reviews highlight the staff’s dedication, especially Cole, who provided great assistance with phone upgrades, resolving technical problems, and adding new lines. Cole was praised for his patience, clear explanations, and willingness to go the extra mile, even when facing issues with accounts or the fraud department. Overall, AT&T in Concord is known for its helpful staff and smooth service experience. Customers feel confident in the store’s ability to provide the right devices and plans, along with attentive and professional support. The store is a reliable place to stay connected and get the support needed to make the most of AT&T’s services.
Wonderful experience at this store. The manager Cole was friendly, provided outstanding customer service and was able to resolve all of my issues. The night, before, I had a really bad experience with phone support and receive bad customer service from the Kannapolis store.
June 2026
I have been to this store three times now every time I go we get amazing service!!! *Cole was our associate and he is excellent!*
June 2026
The experts at AT&T were very helpful and patient as well as knowledgeable to which plan and phone fit my needs. Today I am enjoying my phone. Thank you guys I appreciate you.👌🏾😊
