The Crocs store at Concord Mills offers a friendly shopping experience with helpful staff and a good selection of products. Customers appreciated the warm greetings and attentive service from associates like Alaya and Maria, who answered questions, provided recommendations, and made the visit enjoyable. Many reviewers highlighted the positive interactions, noting that staff went above and beyond to assist, making it a great place to buy Crocs, especially for first-time buyers. The store features a range of Crocs footwear, allowing customers to try on different models before purchasing. However, some mentioned that the available stock of Croc models was limited, and the selection of Jibbitz was quite impressive. While the in-store experience was praised, a few customers preferred shopping online for a larger selection and special deals. Overall, the store is known for its friendly atmosphere, helpful staff, and the fun of finding colorful Crocs, making it a recommended spot for Crocs fans.
Awesome customer service positive attitudes and very informative about products. I was very pleased with my overall experience. There's a huge selection of amazing crocs and various colors. If you're in the NC area... is is definitely the store to visit....hands down.
October 2025
I immediately found what I was looking for as soon as I walked in the store and an added bonus was Maria’s bubbly personality. Thanks for being you, awesome 😊
August 2025
Had a great experience at Crocs! Liz and Jacelin were amazing super knowledgeable, professional, and friendly. They made the whole shopping trip easy and enjoyable. Definitely recommend this location!
