Finish Line is a premier shoe store in Concord, NC, offering the latest athletic and casual footwear from top brands like Nike, Jordan, adidas, Under Armour, Puma, and Champion. The store is committed to providing exceptional customer service and a wide selection of products for men, women, and children. While the store experiences some inconsistency in customer service, many customers have reported positive experiences. Some associates, such as Tequia and Krystal, have been praised for their excellent assistance, patience, and genuine care for the customers' needs. Customers appreciate the store's ability to cater to those with special requirements, such as post-surgery anxiety. However, a few customers have encountered rude and indifferent behavior from certain staff members, which has detracted from their overall shopping experience. Despite these occasional challenges, Finish Line remains a popular destination for those seeking the latest and greatest in footwear and athletic gear.
Today was a busy day in this store, however in spite of this my son and I received the best customer service. It's hard to get good customer service these days,but ours was excellent! The young lady that helped us was Tequia was very pleasant and patient. I really appreciated her service, hats off to her excellent customer... read full comment
November 2023
Great shoes for comfort and walking. All colors. Great customer service.
September 2023
1 star for Blonde and and brown locs lady rude on several occasions today and while I was doing back to school shopping. 2 stars for man with curly he was nice and welcoming
