“First time customer at Bass Pro and Reuben over at the gun department is one of a kind. So patient and super knowledgeable on the countless options to choose from. Thank You!”
“Friendly staff,greeted me as soon as I walked in the store. Allow me browse freely and assist me when I had a question. Also recommended another kind of new sneaker than what I was originally looking for. Thank you very much!”
“The Military Surplus store is a really fun place to check out.
My dad was Navy, so of course—go Navy, beat Army.
I always enjoy stopping in and looking through everything they have. There’s a lot of really cool military gear, collectibles, and random finds that make the place interesting even if you’re just browsing.
I’d especially recommend it if you’re a veteran, know a veteran, or have family members who served. A lot of the items can be nostalgic depending on their branch and experiences, and it’s just a cool place to walk around and explore.”
“This place is great! Top brands sorted by color and then size. Watch for a single number 1, 2 or 3 on the tag. There are more discounts based on the day and if the tag has one of the numbers that corresponds with the day you're there. Be cautious of the true sizes, make sure they fit first. 2 times in a row I bought my size and was way too small. Could of been juniors with adult, not sure since the tag didn't indicate this. In all, a must go for discounted sporting apparel.”
“American Eagle is a fun place to look for clothes. The wife and daughter always find something and I occasionally find get a pair of jeans. The staff is always friendly. You can also bring in a pair of used jeans and get 10$ off your purchase of jeans! Very cool.”
“Not at all pleased. I did not place this order but I was charged. Someone fraudulent used my information and made this order and got the merchandise. You need more secure ways to verify who placed orders and then picks them up. My financial institution has been notified. You owe me my money back!”
“I’m a big Charlotte FC fan and this place has a great selection, often at discount prices. Last week I picked up a hoodie that’s normally around $70 online for $20. Super high quality. And I found out about it from the new store manager, Stephen, making a post on a Charlotte FC fan zone Facebook page. I’ll definitely be back anytime I stop by the mall.”
“I loved the employees here they are so helpful and kind I needed to order a different size online and one of the employee were so kind and helpful abt that as well five star!!”
“Awesome store with everything you need to deck out your mancave! From cool decor to comfy furniture, they have it all. Friendly staff and great selection—definitely worth checking out!”
“I always find what I need and more at this Under Armour outlet. The store is conveniently located right by the entrance, which makes shopping quick and easy. They have a great selection, and every visit has been a positive experience. Definitely one of my favorite stores at Concord Mills!”
“I was shopping at Zumiez today and Rihanna helped me out—she was kind, patient, and even hooked me up with a discount. She made the whole experience really easy and enjoyable. Thank you, Rihanna! I’ll definitely be coming back because of her great service.”
“Big selection of Nike at really good prices! Hunter was especially awesome! She was really friendly and upbeat from the second she called me over to her line to checkout. If you get lucky enough to get in her line, you’ll be welcomed with a big smile and bright presence! Nike is lucky to have her!”
“Never disappoints. Straight to the point. Staff is hit or miss sometimes but they get the job done. I dont expect superior service. You’re there because they got great prices and will always either price match or beat it.”
“Michael did a wonderful job with us over the weekend. Setting up our son with baseball gear for his first season. While Michael was very busy helping multiple customers; he did a great job of showing down when it was our turn to advise us on the right equipment. He also hopped in at different times in our process to make sure we were getting what we needed. And did a good job of delegating to other teammates when it was a different department and to help the other teammates grow in their knowledge and experience at the store. Michael is the reason brick and mortar stores and the in person shopping experience will always be superior to shopping online.”
“I stopped in at footlocker to get my son a couple of items and I found out that they have some great pre-holiday sales going on. Whitney was the sales associate that assisted me and she was very knowledgeable of the products they had in stock, she helped me select some really nice items. I also noticed some new Adidas colors that are not even in stock at the Adidas store, so don't sleep on footlocker for the latest styles and colors!”
“The store was extremely busy when we came in, but the team handled everything so professionally and efficiently.
Sha and Alana were incredibly attentive and personable from the moment we walked in. They made sure we were taken care of, answered all of our questions, and never made us feel rushed despite how packed it was. Manager Mercedes and Manager Jamie were also very hands-on and supportive, which you don’t always see. Jolon was friendly, helpful, and made the overall experience even better.
Even with the high volume of customers, the entire staff stayed positive, engaged, and focused on providing great service. It truly felt like they cared about each person who walked through the door. I’ll definitely be returning because of this team. Highly recommend! ⭐⭐⭐⭐⭐”
“Bob was great. Gave me the best customer service I’ve had at Lids since I’ve been shopping here for years. Keep him in your management and your stores will do well. Thank You! Been looking for this fitted for awhile and got to wear the one I wanted out with a Lids membership too”
“Huge selection of the best brands out there with all sizes available. Quint was great! Had a smile on his face and checked on me every 10 minutes or so to see if he could help with anything. Thanks Quint”