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“I had an amazing experience at Brownlee Jewelers thanks to Kai. He was extremely patient, friendly, and knowledgeable. Kai helped me pick out the perfect jewelry piece, explained all the details clearly, and made sure I felt confident with my choice. His customer service is top-notch — professional, honest, and genuinely helpful.
If you’re looking for someone who really cares about what suits you best, ask for Kai. Highly recommended!”
“Have worked with Ellis Jewelers many years highly recommend them! very friendly and helpful. They have a nice selection and if they don't have what you want, they will help you find it. They'll also help you with your estate jewelry. HIGHLY RECOMMEND!”
“My husband and I stopped by Jared’s to have my wedding ring cleaned and inspected, and we ended up having such a great experience! While we were there, my husband found a beautiful pair of earrings at an incredible sale price. Whitney was our sales representative, and she was absolutely wonderful — knowledgeable, personable, and never pushy. She made the entire experience enjoyable and stress-free. We truly appreciated her help and will definitely be back!”
“We were delighted with the service we received when we were in the Concord store to purchase 3 different birthstone pendent necklaces for our daughters. Jeff was so helpful in assisting us in finding the right stones. He patiently packaged each one in a beautiful box. They are sure to be a wonderful Mother’s Day gift for each of the young moms in our family. Thank you to Jeff!!”
“Katie was amazing. Customer service 10/10. Attitude 10/10. She got me to spend money but I’m happy with every purchase I also love how she explained why protection is necessary so I finally got it for once. She’s definitely what this company needs!”
“Tasha was amazing! She was informative, friendly, helpful, great energy, and went above and beyond with my purchase. She is a great asset to this store and cares deeply in helping customers. Highly recommend this store!”
“If you are in Concord you should not go anywhere else This is my boy been dealing with him for years please stop here first very professional 101 with his customers”
“Abhivyakti- what an awesome and friendly place we have. We have been customer for them for more than 4+ years by now. We have taken multiple items from Abhivyakti and each of these gift items are so unique and bring freshness from india. Medha jee - over years have become a very good friend of ours. Anyone who wants genuine good Indian art piece should definitely try this.
All our guests really get impressed by these items. Our recent purchase is a kettle and the color and it’s so unique , we all just love it- everyone who visits us just ask about it. Thanks to Medha jee for giving 2 complementary cutting glass as well - so
Lovely. We really appreciate Medha jee and Team Abhivyakti’s purpose and passion towards promoting Indian craftsmanship and wishing them a continued success. Thank you so much.”
“Tasha was amazing! She was informative, friendly, helpful, great energy, and went above and beyond with my purchase. She is a great asset to this store and cares deeply in helping customers. Highly recommend this store!”
“Margie provided exceptional customer service from start to finish. She went above and beyond by coming from behind the jewelry counter to the mall entrance to let shoppers know about the store’s sale. During my purchase, she was patient, knowledgeable, and thorough, taking the time to answer my questions and ensure I felt confident in my decision. Thanks to her attentive service, I made a purchase I’m very happy with. Margie made the entire experience welcoming and enjoyable.”
“Visited for the first time to get a gift for my wife. Had the pleasure of connecting with Bailey - super helpful and helped us find something she loved! Will be back”
“I've gotten several pieces of jewelry repaired and cleaned here and its never a disappointment. I even purchased my husband's wedding band here and just like the prices of my repairs EXTREMELY fair. Definitely recommend stopping in here instead of using a chain or franchise jewelry store. The owner is really friendly and its nice building a relationship with people that remember you!”
“True to its name, this place is a hidden gem! Very kind and great service! I stopped by for a table, I didn’t bring the right tools to take the legs off to fit it in my car. The owner didn’t hesitate to grab some tools and take all the legs off for me! Definitely want to come back soon!”
“Mike and his team were amazing to work with!! My husband was given Mike's name when he was shopping for engagement rings. We both went to see Mike and he helped us through the entire process, including shopping for wedding bands as well. Mike is so down to earth and took time to get to know us and make us feel welcome!”
“Excellent experience, excellent product selection and pricing. My sister and I found so many new treasures to create with, we will absolutely be returning! Thank you!”
“If you’re looking for anything jewelry related and want to also have great customer service stop by the Kay Jewelers by Afton Village in concord and ask for Scarlet. She was amazing, nice and extremely friendly. Highly recommend going here for all your jewelry needs.”
“(Translated by Google) They serve the best very friendly and very sociable is the best jewelry store in concord nc(Original)Atienden de lo mejor muy amable y muy sociable es la mejor joyeria en concord nc”
10AM - 7:30PM
8111 Concord Mills Boulevard #514, Concord
Jewelry Stores
“The staff here are amazing and so welcoming .. I didn’t know what to buy for mothers day .. they were so patient and i am extremely happy with my purchase .. will be back for fathers day”
“My mother-in-law and I had an errand to run in Concord Mills and she asked me to meet her in the food court. After having a bite to eat, I think Francesca has a really strategic location because I popped in immediately. As Christmas is less than a week away, the store was full with people, and I walked around and took plenty of pics to show you what they offer.
Happy Exploring ?
Josephine Local”
“Great place!!! The owner is very nice and very informative. I enjoyed talking to him and his co worker. I am happy with my purchase and I will most definitely be back again. I would recommend anyone here for your first stop when looking for a firearm. Thank you guys again for working with me!”
10AM - 6PM
Concord
Jewelry Stores
“The employees who work at the store are very sweet and they show good customer service. The company’s return process is bad though. The store policy won’t allow price matches if customers want a bigger size from an online order. I was told I would have to pay more money if I wanted to exchange for a bigger size in store. I know it’s not the employee’s fault but I still wanted to give feedback that this seems like a dated policy. I hope the company considers updating that policy. Overall I still think the employees there show great customer service and I would shop there again.”
“I had a nugget earring set that I purchased from another business with cheap post that broke off. After having them repaired at the jewlery mine they ended up stronger then when I brought them in. He added thicker post a super nice set of backs and even cleaned them for me. He also fixed a broken ring for me and you can't tell it was ever damaged. Good quality work. Satisfied customer for sure.”
“I had the BEST experience at this Pandora location all thanks to Mary. I went in just browsing but left with this adorable jewelry storage that I plan to use for traveling. Definitely a new favorite stop while at Concord Mills!”
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“Wonderful location! Seth and the rest of the team are incredibly knowledgeable, attentive, and a pleasure to work with. They truly take the time to help you find exactly what you're looking for and make every visit feel personal.
Their custom jewelry selection is fantastic, and it's clear they take great pride in creating unique, high-quality pieces. I also love browsing their vintage case—there's always something interesting and beautiful to discover! Whether you're shopping for a special occasion or just stopping in to look around, Falls Jewelers offers an exceptional experience. Highly recommend!”