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“Great choices for clothing for the whole family. Love the rewards for being a card holder.
Great prices and sales! Customer service from my cashier was lacking today. :(”
“Angelina was the most well informed employee and so stylish … like wow if you need help definitely recommend asking her for style options. Very pretty also the atmosphere of the store is not crowded like others I’ve been too”
“I came in with no reservation and a couple of pictures but I left with the exact look and feel that I was going for and it only took about an hour to find an entire ensemble. The staff was courteous and tentative, A+ all around.”
“I was here weeks ago with my son. I noticed that they have quite a bit of stock & the prices are more reasonable than the actual Ralph Lauren stores. There were a few people that asked us if we needed help.
Every once in a while, when my throat gets dry, my asthma sort of kicks in and one of the ladies was kind enough to bring me water as I tried on a few items which sadly didn’t fit. She was also kind to bring one for my son who was waiting outside the fitting room. I feel bad that I can’t remember her name but I hope she reads this. Thank you for your kindness!
I will definitely come back to this Ralph Lauren factory store.
Josephine Local Guide ?️”
“Love Hot Topic, always have a good stock of new styles. They have a great selection of on sale clothes which I love. Great atmosphere and staff have always been helpful and extremely nice.”
“This was my first visit to Brooks Brothers at Concord Mills. They were running a great sale, which gave me the perfect opportunity to browse and see what they have to offer. I took plenty of photos to give others a better idea of the selection.
I’ve always associated Brooks Brothers with quality, and that definitely holds true here. The only reason for my four-star rating is the lack of customer engagement because I wasn’t approached to see if I needed assistance.
I’m hopeful my next visit will be a better experience.
Happy Exploring,
Josephine Local ?”
“I had a wonderful experience here at Buckle this week, and I have the girls who work here to thank for it-particularly Melody! I went in with the intention of buying one shirt, but I left with five new tops that are exactly my style. I wouldn’t have found such fun new tops without Melody’s help because she knew the store’s inventory like the back of her hand. If I had been left to browse on my own, I probably would have left with one thing without seeing what else Buckle had to offer.
Melody also sorted through a ton of denim pants and shorts for me while I was in the changing room. Unfortunately, for a girl with a long torso and shorter legs, finding flare or bootcut jeans is a struggle. Thankfully, she informed me that Buckle offers free alterations which I had no idea about.
Overall, I’d definitely recommend this place to anyone needing a wardrobe refresh. Thanks again Melody!”
“Amazing place and employees the employees were extremely helpful and nice they have REAL crystal which I was worried for a second they were fake because some shops have fake crystals and over all the best place ever”
“Store has Great selection of all kind from little kids section to the big and tall section great selection of hats and smell goods they got shades jewelry watches little bit of everything all kind of deals going on I got plenty of hats shirts pants custom shirts from this place staff is great I’m always in the store looking for something new or a good hat I haven’t seen around before”
“Claire and Suzanna gave me such great customer service today. I spoke to them each on seperate occasions, asking them both random questions. Neither of them could have been more attentive, kind and just warm hearted. Answering my questions with intellect and just awesome energy. Will be back just for them. I hope I got Suzanna’s name right! Wish them nothing but good things!”
“I actually had an amazing experience with this place. For two years in a row i have gotten my prom dress from here and received top notch service. So many styles and options to choose from as well as great prices for the dresses. I 11/10 recommend.”
“American Eagle is a fun place to look for clothes. The wife and daughter always find something and I occasionally find get a pair of jeans. The staff is always friendly. You can also bring in a pair of used jeans and get 10$ off your purchase of jeans! Very cool.”
“I don't usually leave reviews for clothing stores, but Arthur/ Trey and the rest of the crew at this store just go so far above and beyond that it's incredible. I was here with my daughters and son a couple months ago and he not only went out of his way to be helpful to us, but when we came in this afternoon, remembered us and dapped up everybody as we came back in. Then the whole crew was super helpful once again! We'll be back.”
“This is the Mecca of vintage. It’s an incomparable shop anywhere in the southeast in terms of scale, vibe, and that fact it’s also a great coffee shop.
Price comments confuse me. Highly curated vintage, namely when it’s brick and mortar, is inherently more expensive than online. The experience alone justifies it.”
“Would love to have given 5 stars, but the only thing that stopped me was the selection. Only XXL or medium to choose from in most shirts. It was a weekend, so they might have just sold out quickly. Love the brand and quality though!! Staff couldn't have cared less if you needed help, which was frustrating.”
“We had a great experience at this Banana Republic Factory store in Concord Mills. We had earned some rewards from using our Gap credit card so we spent some of it here.
Ashley whom we met when we walked in was awesome! She kindly approached and helped me find a merino wool sweater for our son who is a junior in college. He’s hard to shop for but this was a classic sweater perfect for Spring. Ashley was quite patient with us as my husband and I debated about colors of the sweaters. Glad we finally came to an agreement on neutral gray. Classics are the best!
Happy Shopping ?️
Josephine Local Guide”
“H&M is offering great deals for men, women, and kids, especially with the New Year sales going on. There’s a wide variety of trendy and affordable clothing to choose from. The store was well-organized, and overall it was a very good shopping experience. Definitely worth visiting during the sale season!”
“My mother-in-law and I had an errand to run in Concord Mills and she asked me to meet her in the food court. After having a bite to eat, I think Francesca has a really strategic location because I popped in immediately. As Christmas is less than a week away, the store was full with people, and I walked around and took plenty of pics to show you what they offer.
Happy Exploring ?
Josephine Local”
“Perfect my exquisitely simplistic style of dress...best fit, quality material...wide variety and great promotions. High class casual wear. Beautiful, helpful staff.”
“I was shopping at Zumiez today and Rihanna helped me out—she was kind, patient, and even hooked me up with a discount. She made the whole experience really easy and enjoyable. Thank you, Rihanna! I’ll definitely be coming back because of her great service.”
“Under Armour Factory House at Concord Mills in Concord is a great place to go for all things Under Armour at a good value. I have been happy with all of the purchases that I have made from here.”
“Management was super great! I saw an item was in stock online but couldn’t find it, & a manager went to the extra warehouse to get it bc it wasn’t in the back. Also made sure I got the extra discount bc it was a few $$ cheaper online. Super great customer service.”
“Staff were very nice and when the line got long, they opened more registers. Loss prevention checks receipts but the people at the registers let you know to keep your receipt out for that reason. Loss prevention even put my cart away (as they have security tags on them).”
“I went into the store on a Wednesday morning: No crowds. When I go there I was welcomed by Kyle who was busy unpacking the new shipment. Even though he was obviously busy and alone in the store, he tended every position with ease. I went into the store to return some jeans I ordered online that were too big, he looked at the pants and me and immediately knew my size. I described the pants I wanted (bc he didn't have a smaller size in the pants I returned). He went to the back and came out with the 2 pairs of pants that fit perfect AND were the exact style I was looking for. Great service, great selection.”
“My daughters like to check out this store and while it could be a bit cleaner and nicer the one reason I give such a high rating is because the store employees are ALWAYS friendly. We have never had an encounter where anyone has been less than nice to us.”
“All I wear is Vineyard Vines for my work clothes. Also have tons of shorts, t shirts and ball caps. Generally a good selection here, pants are kinda lacking in that department. But then again, it’s an outlet. Can’t really control what merch you get to sale I imagine. Staff generally friendly. Sign up for the emails to know when the store is 50% off or follow them on Facebook.”
“This is a good size J. Crew Factory store. It seems to have a pretty nice selection of merchandise. I feel like the one on Park Road in Charlotte has a bit more to offer but maybe I’m just partial to it & the outstanding customer service they usually offer.
You can never go wrong in J. Crew fashion especially at a bargain.
Happy Shopping ?️
Josephine Local Guide”
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“Very nice young lady. Helpful and caring Glenda was awesome. She was very helpful and care I looked in my clothes. She spent awhile with me until everything was perfect. When I go back I hope you are there to help me. Thank you again Glenda”